Hp photosmart R727 reset problem

Can't believe that smacking the camera actually worked...WOW!

Seriously ... I've had the same problem with that error message, my camera has been sitting in the box for months. I thought I'd check this site just for the heck of it, smacked it against my leg - and it turned right on.

Unbelievable.

Same problem. The error message isn't there long enough to really read. Says to reset the camera, which I don't know how to do.

Oddly enough, I gave it a couple smacks after reading it here. It seems to be working now. *hoping it keeps working*

I had the same problem and it's fixed now with the "gentle" smack. Thank you very much! This is the only problem I've ever had with this camera and I still like it. Hope the smack works the next time.....

Same problem "Camera has experienced an error 000000018-4489-957-000 please reset your camera "

Resetting per hp website instructions didn't work - neither did the gentle smack UNTIL I plugged the recharger into it. Voila!

Same problem -- same smack -- it works
thanks
A

I had the exact same problem and to my amazement, the gentle "smacking" absolutely worked. Camera is working again, but looking to buy a non-HP camera asap! Maybe this is why HP stopped making cameras. Not a very reliable investment. Too bad HP just lost another customer.

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Please I have this camera R727 and a few days ago suddenly whenI turned on, I had information on the display the CARD HAS WRONG FORMAT, and I was looking onthe internet what is going on and I fund out if I do this all my pictures aregone, I did any way but didn’t worked and I tried to use new SD card and I haveexactly same problem. Did I do something by putting maybe wrong side of the SDcard or something is with camera. But camera works just fine with out SD card.Any idea what I can do to fixed this.
Thanks a lot

I had the same problem, did the gentle smack and it works now :)

I had the same issue with the camera error screen. I read alot of your posts and thought you guys were seriously crazy ... but what else was there to lose. Camera wouldn't work - so I smacked it a few times, plugged in the charger and it worked! Something does seem fishy about this solution. I mean to fix a camera, you have to smack it. Way to go HP!!! I wouldn't necessaryly recommend it - but if it is your last resort, give it a shot.

i have the same problem error code 00000018-4489-957-000 red screen camera has been hardly used whats up

the smacking thing was genius! thanks a lot...

had the same problem, my bf refused to hit it so i looked up the instructions on how to reset it on hp.com. that still didn't worked so i smacked it a couple of times and it worked!

Super Cool... Thanks, the smack trick worked.
Big Smile, Peter

I had the same issue with the camera ! Tried everything, I thought. But then I read the message about smacking the camera on hte corner to get the shutter to shut, I did it, turned it on and BINGO! Works again!

If your lens is stuck open, smack the camera a few times as you are turning it on and it should fix the problem. Worked for me. Hooray!! The internet is a wonderful place!

I was getting the same error code as mentioned by others and HP support told me I had an internal hardware problem and the camera needed to be replaced, which bummed me out since I liked my camera. We found this website and a solution to the problem.

I had the same problem, and I just did what the girl down said "just gently smack a couple of time" and amazing... It works now! so try to do it if you have the same problem with your camera.

Yeah same shits happening to me and its been 3 months

Okay so what I did what take the battery out and the memory card, and pressed the reset button for 10 sec. I turned the camera on then nothing, but I did notice that the shutter was still open. So I quickly snapped the camera corner closest to the lens in my hand to try to shut the lens. Once I did that and the lens was close I was able to turn the camera on, and it works!

Camera gets same error message.Also called HP twice and got the same run a round.I was told by tech. that he had never had a call regarding this type of error on the R727, Camera can't be fixed,out of warranty etc. It was purchased Dec 2006 and last used Dec 2007.So basically I am stuck with a useless camera. Tried resetting to no avail.I will never purchase a HP camera again. My sister has the same camera,I hope she doesn't have the same thing happen to her.

when i turn the camera power on it gives a crimson color screen and says for just one second:

Camera has experienced an error

000000018-4489-957-000

please reset your camera

We have the same error on our camera, R727. Bought the camera in Aug. '06, last used 12/31/07. Tried to use it after the new year and got the error. Called HP and they said it's a hardware problem. Have it under extended warranty with Best Buy, so took it in to them. Whomever they contract with claim they can't fix due to some other "mysterious" problem. We couldn't find any info about how to "reset" the camera. Please share your solutions as we will seemingly be stuck with a busted $200+ camera and good for nothing warranty. Thanks!

I bought this camera 14 months ago. I have had issues with it locking up which is annoying. Then one day I got a red screen and a 000000018-4489-957-000 error message. After researching, contacting HP and visiting discussion boards, I discovered it was a hardware problem. The long and the short of it is, once the hardware fails, the camera is done! It will cost you around $150+ to fix it and HP thinks you should pay that after spending $250+ for the camera. Of course HP believes that 14 months is a reasonable amount of time to not make them liable for the junk they are manufacturing in China. It is clearly a manufacturing defect! Search the message boards and you will read about the frustrations of others with the hardware failure problem. Don't waste your money on the Photosmart line of products. I am going to stick with the traditional photo equipment manufacturers in the future.

*****DON'T WASTE YOUR MONEY ON THE PHOTOSMART LINE OF PRODUCTS.*****