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Restart the app: Double-tap the home button and swipe up on the Big Fish Casino app to close it. Then, open the app again.
Restart your device: Press and hold the power button until the "slide to power off" appears. Slide the bar to turn off the device. Once it's off, press and hold the power button to turn it back on.
Clear the app cache: Go to Settings > General > iPad Storage > Big Fish Casino. Tap "Offload App" and then confirm. This will clear the app cache without deleting any app data.
Check for updates: Go to the App Store and check if there are any updates available for Big Fish Casino. If there is an update, download and install it.
Contact Big Fish Casino support: If none of the above solutions work, contact the app support team to see if they can help you resolve the issue.
The BEST way to resolve this is to go back to Big Fish Games website and contact their Tech Support people for a fix. Be sure to tell them which version of Windows you have!
You haven't told us which version of Windows you are using. Atlantis Quest (similar to Jewel Quest match-3 game?) is an older game. If you are using Windows 10, you may need to use Windows Compatibility settings. This will make the game "think" it's running on Windows 7 or 8. There's also, I think, an Atlantis Quest game which is a time-management game, and it may also need a compatibility setting in Windows.
My girlfriend has played a lot of different Big Fish games. Some needed compatibility setting or another adjustment. There have been one or two over the years which simply refused to work, no matter what, but that's rare!
You can cancel or reactivate from your My Game Club
page, where you can also check out your next billing date. Cancel before this date to avoid getting next month's
game credit and related charge, or remain a member and keep your benefits.
i have just tried to install a game which i bought from bigfish games and it wont download keeps throwing an error on my toshiba satallite windows 8 laptop
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