Question about SanDisk Sansa e250 MP3 Player

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Ipod has stopped working completely

It doesn't even turn on. pressing any of the buttons gets any response. i'm mad.

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Re: ipod has stopped working completely

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 25, 2008

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2nd gen ipod shuffle non-responsive

Step 1:
Like all electronic devices, iPods sometimes freeze and become unresponsive. Sometimes iPods lock up when they're dropped on the ground or come in contact with water, but less destructive accidents may also cause them to stop working. All versions of the iPod have a way to reset their hardware should they stop playing music or refuse to turn off.

Check the "Hold" switch on the top case of your iPod to be sure it isn't activated. An iPod will appear frozen and unresponsive if this feature is activated. A lock symbol will appear on your iPod's screen if it is in Hold mode. Switch the "Hold" button on and off once. Place one finger on the "Menu" button and another on the center button. Press both buttons at the same time and hold them for up to 8 seconds. Release the "Menu" and center buttons once the Apple logo appears on your iPod's screen. Try releasing the buttons and pressing and holding them a second time if the logo does not appear, as it can sometimes take several tries to reset a severely frozen iPod. Press and hold the top button and the center "Home" button on a frozen and unresponsive iPod touch to reset it. Hold the buttons for at least 10 seconds and wait for the Apple logo to appear on the screen, then release the buttons. Connect your iPod to its powerblock or a computer if it is still frozen. Wait 5 minutes and then try to reset it. Sometimes an iPod can appear frozen when its battery runs out and just needs a few minutes of power to start working again.

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Press and hold the top and center buttons at the same time (upwards of 30 seconds), until the screen turns on (assuming it's charged, and also doesn't have water damage).

If that doesn't work, plug it into your computer, and do it again. This time, when the screen comes on, let go of the top button, and it'll place the device in recovery mode.

(look up instructions on how to place the device in recovery mode)

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My ipod was working today now its not even turning on, its just a blank screen?

First and easiest solution is it may have been left on and the battery is dead, so plug it in and try that first. If that doesn't work, press both your menu button and the center (select button) for about five seconds, hold them down until you see the apple logo appear on the screen. That is your reset option. It will go through a shut down/reset process. When finished, turn it back on and enjoy....Brian

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I dont know what happend but my 4th gen ipod was working perfectly fine then i got an ipad so i was addicted and i put my ipod aside for about a week. Of course it ran out of battery so i charged it, you...

Attempt a hard reboot of the device by holding the home button and the power button at the same time. Contact AppleCare if the problem persists. Also, don't use the iPad's charger on the iPod or an iPhone. It doesn't play well with it.

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1 Answer

My iPod turns on but the buttons dont work! They were working just fine then they stopped! How do i fix it?

Try this! Difficulty: Easy Time Required: Less than 1 Minute Here's How:
  1. NOTE: First make sure that your iPod’s hold button isn’t on. This is the little switch at the top left corner of the iPod video that you can move to “lock” the iPod’s buttons. If this is on, you’ll see a little orange area at the top of the iPod nano and a lock icon on the iPod’s screen. If you see either of these, move the switch back and see if this fixes the problem.
    If the hold switch wasn’t the problem do the following:
  2. Move the hold switch to the on position and then move it back to off.
  3. Hold down the Menu button on the clickwheel and the center button at the same time. Hold these together for 6-10 seconds. This should restart the iPod nano. You’ll know the iPod is restarting when the screen changes and the Apple logo appears.
  4. If this doesn’t work at first, you should repeat the steps.
  5. If this doesn’t work, you should try plugging your iPod into a power source and let it charge. Then repeat the steps.
  6. If this doesn’t work, you may have a bigger problem, and ought to get more help.

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Ipod classic 80gb video not working help!!!!!!!!!!!

laeve it die completly and charge it, when its charged press and hold the top and middle button, this will reset it an it will reboot

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1 Answer

I turned on my Ipod nano and it froze..

Refer to your manual for the details - A simple reset will probably work. Running Mp3 players on low batt can cause all sorts of goofiness.

Remember these five basic suggestions if you have a problem with your iPod nano. If
one of the following doesn’t help, read on for solutions to specific problems.
â Reset your iPod nano. See “General Suggestions,” below.
â Retry with a different USB port if you cannot see iPod nano in iTunes.
â Restart your computer and make sure you have the latest software updates
â Reinstall iPod and iTunes software from the latest versions on the web.
â Restore your iPod nano. See “Updating and Restoring iPod Software” on page whatever.

-Tha Mp3 Doctor

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1 Answer


If your iPod nano won’t turn on or respond
1) Make sure the Hold switch is off.

2) If that doesn’t work, connect iPod nano to your computer’s USB or FireWire port. Your
iPod nano battery might need to be recharged.

3) If that doesn’t work, your iPod nano might need to be reset.

a) Toggle the Hold switch on and off (set it to Hold, and then turn it off again).
b)Press and hold the Center and Menu buttons for at least 6 seconds, until the Apple logo appears.

4) If that doesn’t work, you might need to restore iPod nano software.

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3 Answers


Try pressing the menu button and center button together until the Master Reset begins

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Start with these five simple solutions: Reset, retry, restart, reinstall, or restore

If there is no effect, then you have to contact apple, or your dealer for repairs, becouse a part is most likely damaged.

If you need more assistance let me know. Good luck.

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