I have a CS510 headset, that has the 3 short beeps when an incoming call is coming. It continues when we're on the phone with a customer, can we turn it off?

SOURCE: No 3 beep notification in the earpiece of an incoming call

I had the same problem and the cause was the handset lifter and not the earpiece--if the ringtone is too low at the lifter, it won't be detected and transmitted to the earpiece. Cranked up the ringtone and everything is fine.

If that doesn't take care of the problem you might look at whether or not you're using custom ringtones which might cause a problem. Switch them back to the defaults and see if the problem goes away.

SOURCE: CS70N Wireless headset

The earpiece will make 3 short beeps when a call is incoming. Also the phone will still ring if you are within distince to hear the ringer. Hope this helps! SM

SOURCE: Help

Remote ring detection provides a low tone * triple beep in your wireless headset when you receive an incoming call. This feature requires a handset lifter accessory, such as the Plantronics HL1 or HL10. If you do have a handset lifter but do not hear the remote ring detection, please check the following:

• Check the placement of the lifter. - Make sure the handset lifter positioned directly over the phone's speaker.


• Try adjusting the phone's ringer volume. If the phone's ringer is too quiet, it may not trigger the ring detection built into the lifter. Try turning up the ringer volume of your phone.


• Check the ring tone of the phone. - If your phone's ring tone provides short beeps or plays music, the lifter's microphone may not detect it. Try switching your ring tone to a traditional ring or long beep.


• Does the phone have different rings? - For example internal calls vs external calls vs transferred calls. Does the phone ring the same for each type of these calls. If so try changing so all calls use the same tone.


• Attach the optional "external ring detector" cable. This cable plugs into the lifter and provides a small, black microphone. It is included in the plastic bag of lifter accessories. Mount the microphone near your telephone's speaker. Click here for more details.


• There are 2 versions of the Lifter accessory - HL10 and HL1. The HL1 is a larger older version of the liter with a more sensitive rind detector. Some phones will require the older version of the lifter.


• Please view the On Line Compatibility Guide to see if the older version (HL1) will be required for your phone.

SOURCE: 3 beeps for incoming call stopped working

to solve this problem on the left side of the base there is a inset dial that has 1-4 around it turn it so it points towards the number 2 this should make the headset beep when recieving calls.

SOURCE: continuos (3) beep beep beep

Triple tones are usually associated with the battery having a very low charge. You should be getting approximately 5-6 hours of talk time and 5 days of stand by time from a single charge. If you are not, then the internal battery may be going out. The battery is hard wired and is not replaceable, however the headset does have a one year warranty from Plantronics and they will replace it within the warranty period.

Good luck from Headsets Direct - 800-914-7996.