This may be a bad pump.You can remove the back of your unit (make sure its unplugged when doing this). With the back removed leave the water supply on. Observe where the water is coming from. If it from the pump area, or if you see some white corrosion on it, it is likely the pump. This is a VERY easy fix. Obtain a new pump for your specific model. Shutoff the water supply in the wall that feeds your unit. Unplug the unit. Remove the power plug from the pump. Observe and take notes on what tube goes to what opening.Unscrew the tube nuts from the pump, making sure you have a towel nearby as you will get some water from the tubes.for easy reinstall have a good look at how the pump sits in the unit before removing it.) Remove the mounting screws holding the pump in place and remove the old pump ( Using the old mounting screw(s) remount the new pump the same way the old one was situated. Before reinstalling the tubes make sure they are free of wear. In some units you can slide the tube nut back and cut the tubbing to get a fresh connection (if you do this be careful not to cut too much off because there is usually very little slack). Re-install the tub connections and screw the tube nuts back in. reconnect the wiring.. Clear all of your tools and towel away from the unit opening and make sure the floor is complely dry. Open the water supply from the wall, and make sure there are no obvious drips. Now, plug the unit back in, check the pump again, care not to touch anything inside the unit while its plugged in. If there are no drips have someone fill a cup of water from the dispenser in front while you observe the pump. If you have no drips then you are all finished!
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When I had this problem the water was coming from the top right rear where the water tube feeds the ice maker. The water line INSIDE the frig that feeds the ice maker occasionally freezes up causing an obstruction which causes the water to leak out the rear. This can only happen when the icemaker activates the water feed. You can remove the tube fitting without fear because the valve that feeds water through the line is at the bottom rear of the unit. If the line is frozen inside I remove the ice bin and tray and use a hair dryer to melt the ice. I have a similar problem with the condenser fan making a tapping/clacking noise which is also a result of ice building up on that. Wish I had a different frig but for now the hair dryer will have to do.
In most cases that is caused by a slow water leak in that side of the dual water control valve. When your ice maker calls for water it turns the water on for about 7.5 seconds and water is sent to fill the ice tray. But if water should slowly ooze by the valve while off the water tends to freeze in the end of the fill tube causing the ice to make the water go everywhere but the correct place. Sometimes the fill tube can be cracked by this problem. Using a hair dryer will help for the temporary time. Best thing to do is turn the water supply off at its source and remove the water control valve and clean out any debris that may be causing the valve to stick open and a pre-filter before the valve is needed in severe cases. Sometimes the valve has the seat damaged and will need replaced. Yours is part number=> 4389177 If you have questions or require more help please let me know, Thanks, Sea Breeze
Sounds like the water flowed enough to freeze the end of the fill tube shut. Best to prepare to replace the dual water control valve on the rear and near floor of refrigerator. If it was leaking and you should thaw the tube you need to turn the main supply of water off until replaced. Then thaw tube and replace the dual control valve. I will return with a part number providing your model number is correct, Thanks, Sea Breeze
The new ice maker should tell the dual water valve on rear of refrigerator to turn on if the tray makes a complete cycle. So the new ice maker is defective or the water valve on back is stuck open that leads up to the ice maker. Unplug the wires to the water control valve on back of the refrigerator and then turn the ice maker on. If the water continues to flow I recommend replacing the water valve. If the water stops coming to the ice maker I recommend returning the new ice maker. You only need to unplug the side of the water control valve leading to the ice make. I also recommend a pre-filter for the incoming water before the water control valve. Makes the water and ice better and keeps trash from damaging the water control valve. Let me know your results or if you need more assistance, Thanks, Sea Breeze
pull our your frig. and follow the water line coming into it. the other end should have a valve on it in the floor or the wall. turn off the valve and that will stop any water from coming to your frig for water or ice making.