A cleaning web is a part over the fusing unit that helps clean the hot roller of any toner and makes sure that the hot roller is always lubed. when i say hot roller im talking about the fusing unit in the side of the machine that gets hot in order to melt the toner in the paper. im sorry but that code can not be reset and the cleaning web must be replaced by a service technician.
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Error E005 means the fuser cleaner roller has run out & may need a replacement. If the error is false it will disappear by following the reset procedure. To clear this error code press * 2 and 8 * in that 2&8 are pressed simultaneously. Go to the web counter and clear the counter back to Zero (0). Machine will now restart your machine & error code will disappear. If this doesn't help then try clearing both web counters in service mode, COUNTER>MISC>FIX-WEB> and COUNTER>DRBL-1>FIX-WEB> perform a Error Clear in service mode FUNCTION>CLEAR>ERR>. Hope this helps...
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A E005 is the Cleaning Web has run out or the counter has reached it out count. You have to replace the cleaning web in the fixing unit. And reset the counter for the web. It is not good to just reset the counter because inf you run out of the cleaning web you may cause more damage to the fixing unit and thus coast you more money and time. It's best to call a repair person and ask them to bring a cleaning web ( maybe $65.00 -$75.00 plus labor) That's your best bet
if your machine is giving E-005 that means your fixing assembly (fuser cleaning web is not detecting) is bad.
go in service mode by pressing additional fuction + 2 & 8 + again press addtional function
If you find that the E005 code won't reset after replacing the Web, and clearing both web counters in service mode, <COPIER>COUNTER>MISC>FIX-WEB> and <COPIER>COUNTER>DRBL-1>FIX-WEB> perform a Error Clear in service mode <COPIER>FUNCTION>CLEAR>ERR>.