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Drive problems I'm trying to burn some photos onto a disc, but the burner drive reports drive as empty, even after switching will not read any discs, data or blank. The other, read only drive works fine. Do I need a new driver? Whats up

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Re: drive problems

Try cleaning the head, if that dont work reinstall drivers

Posted on Nov 15, 2007

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Try putting the burned disc into another computer to see if it reads it. If not then it could be an issue with the disc burner itself. The laser could be going bad and that would cause the burner not to burn discs properly.

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You can burn any type of file on a dvd-rw disc. However your cd burner must be dvd-rw not cd-rw. To verify your device open my computer (on most pc's) you will see drive c (your hard drive) and drive d which is your cd rom it should say dvd-rw.
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Goto HP's website to the support section download the drivers and replace your current ones. If it still does not the drive has failed and needs replacement.

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1 Answer

Hi I am trying to write a load of photos from my pc (windows XP) to a CD. I am using the CD writing Wizard and name the file when prompted. However when I insert a CD-R disc into the relevant drive, the...

first of, may i know what burner are you using? I recommend you to use NERO instead. Burning pictures in a cd is not that much complicated. Let me know what other details your doing while your burning.

thank you for using fixya

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My DVD burner doesn't register a disc in the tray

Try uninstalling the drive, then reinstalling, and/or updating the firmware to the drive (see ) to see if Windows (XP? Vista?) Media Edition sees it properly. I swear I had to shake my PC for Windows to act right enough on my writers....

You can of course also run Knoppix or another liveCD from another drive and manage to burn DVDs that way. Likewise there might be some registry fixups around to set it right, but you can search Media Edition forums about that as well as I.

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You said that drive f is a CD/DVD burner. You can't save directly to a CD/DVD drive. If you would like to burn it to a disc, you need to save the file first and the use a burning program like Nero to burn to disc.

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Hi Elaine, Usually DVD recording issue can be related to the configuration or Hardware itself. please check if standard CD/DVD recording option is active you can see it by right click on CD/DVD drive and properties. Please check the box highlighted below

If it doesn't work you can contact to DELL hotline or alternately you can post the outcome on here

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