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Have 2 sets, TDX01930B, TDX02611C. tried to play DVD in 26". intro ran about three minutes, screen went blank. now remote will only activate volume. also,now, on 19" remote will only activate volume. can not turn on or off either set with remote.

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  • 563 Answers

G'Day!


I have over 10 years experience in electronic tech support.

I know this isn't what you want to hear, but the problem you've described can't be fixed with
troubleshooting. Both of your TVss will have to be repaired. There is a part that has developed a defect and needs to be replaced. If you're still in warranty, the TVs will be repaired at no charge to you. The warranty would likely be at least one year from the date of purchase from the manufacturer. If you purchased an extended service plan they will repair the TVs at no charge as well.

If the TVs are no longer in warranty, it will likely cost a minimum of $150 parts and labor per set. This is assuming that you only need one
circuit board or small part. If the problem is more than one of the circuit boards, the price of repair could go much higher.

I hope I've provided you useful assistance and that this information allows you to make an informed decision as to how to proceed from here. Please be sure to vote on my response. I hope I've earned a good rating from you today.

Please post a comment if you need further assistance so that I can help you further.

Posted on Jul 11, 2009

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