Question about Panasonic DMR-T6070 DVD Recorder

1 Answer

UNIT POWERS UP TO "PLEASE WAIT" THEN WAITS FOREVER

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  • johnallen_4 Jul 11, 2009

    I live on a Caribbean island where shipping issues are a nightmare. Before trying what you suggest let me give you more information. I run the unit on pure sinewave power generated by an Exeltech inverter powered by my solar system with a large battery bank so the AC energy is excellent. I beleive I may have provoked this problem. This unit has run flawlessly since new. I unplug it when not in use. Yesterday I was in a hurry to record a movie. I plugged the unit in and failed to wait until the booting up proceedure was over and accidentally pushed the on/off button. Then the unit went into the "Please wait" mode. After about 15 minutes I looked this up in the manual and learned that by holding the on/off button down for 10 seconds the unit would be forced off. I did this and it went off displaying the time. I then hit on/off again and this time the unit went through the self check mode finally coming on. I then used it and found everything to be OK but about an hour later I saw a U99 error. I followed the instructions going to on/off and then back on however this time I just got the "Please Wait" display. I repeated all of the above for the rest of the day and was able to get it started one more time however today it will only go into "Please Wait" or forced to Off.



    Did I provoke this problem by prematurely pushing the on/off button? It seems like the unit is OK and has all the data in tact but just won't let me in. Sending back is not going to be an option for me. Any other ideas?



    John

  • johnallen_4 Jul 11, 2009

    IApart from contacting you I have been simultaneously surfing the Internet looking for people with similar problems. I'm much more motivated to do this because of my location. I've read stories about the "dreaded U99 error" and heard about techs who have opened their units and manipulated certain power feeder to the HDD. These guys were working on other models, not mine, but with similar troubles. I am an electronic technician but mainly focused on high power UPS systems so I have skills and tools but no specific experience with DVD recorders. If you could suggest a technically complex repair to me I might be able to attempt it. What I'm trying to say is that I'm not just the average guy, I do have electronic repair skills. If I cannot fix this unit by myself then I will have to junk it.



    I am also amazed that Panasonic would have a start up sequence so sensitive to people pushing the wrong buttons. It would seem to me that any good design engineer would cover the eventuality of somebody pushing the wrong button during start up and provide an easy way to correct the situation.



    I live in the Dominican Republic and to return things from here first I need an export permit then when the unit is fixed a re-importation permit and then finally I must pay customs charges for the work done. Usually all thia adds up to more than what the unit is worth and if you add on the hours waiting in lines and driving around with these maniacal drivers it's almost always hopeless to fix things. Also, and very frequently, the unit just disappears when corrupt personal steal it in transit. A horror story.

  • johnallen_4 Jul 11, 2009

    No. But it's not your technicians fault, its Panasonics. They have built a machine which can be irrepairably damaged by the user simply by pushing the on/off button at the wrong moment. I am a graduated electronics technician and I accidentally did this destroying my machine instantly. Panasonic must feel that their products aren't good enough and to keep the company afloat they must build in easy to destroy options and hence get more revenue via the repair industry. This is a cheap cop out and I will never buy Panasonic again.

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  • Master
  • 6,784 Answers

HI, this will occur when there has be a slight power surge that has hit the main board. the "please wait", is a factory installed warning that, basically, signals an initialization issue with the main program. Most power surges will occur at night when we are sleeping. Rolling black outs are a big cause of these issues as well.

THis will also happen without a surge. the main program may be simply corrupted at this time but, this is uncommon.

To correct this issue, the unit will need to be shipped to a near by repair depot. the main board(motherboard) will require service or, replacement.

Contact Panasonic for a repair ticket. this can be done on-line or , by phone.

Posted on Jul 11, 2009

  • 3 more comments 
  • Michael Masters
    Michael Masters Jul 11, 2009

    Yes, you have disrupted the principal initialization process when you killed the power. This is unfortunate. This process, when interrupted, will cause major corruption with in the internal start up procedure. There is nothing you can possible do in your residence to repair this issue at this time. you stated that, you have exhausted all recommended restoration steps that were stated in the operation manual. this, in itself, confirm major corruption within the central program.

    I understand your issues with shipping it off but, this , unfortunately, is your only option at this time. Do it yourself repair is not an option.

    You will need to ship it to a qualified manufacture service tech facility for the reprogramming of the central data.


  • Michael Masters
    Michael Masters Jul 11, 2009

    U99- corrupted internal data(main board script)

  • Michael Masters
    Michael Masters Jul 11, 2009

    You may be able to start it periodically but, the program is simply corrupt and, it will shut of and , display the error code or, just simply sated"please wait". this will continue to occur until the main board is reprogrammed. this cannot be done at your residence.

  • Michael Masters
    Michael Masters Jul 11, 2009

    I understand your issues but, this is not a simple electronic fix here. your problem falls under the lines of an script or, corrupted written program fault. this is loaded on the internal main board and, is initialized when the system is powered. when you interrupted this sequence, you stalled it, in return, forcing it into dump mode. this is highly unrecommended and, has caused the error you are experiencing at this time. The U99 code is universal and, will show if any board issues are detected. the HDD, which is basically used for a write an read device, should be in good condition at this time but, the corruption has initiated an unstable environment.

    To clarify, your situation is quite unique.

    The only in house repair i would feel comfortable suggesting would be HDD replacement but, you would run into a really tough issue with this. You would need to reformat and, load the core data for running the player and, that is not sold in stores.

  • Michael Masters
    Michael Masters Jul 11, 2009

    I agree, this is a very sensitive and, vulnerable sequence but, you have to understand that , Panasonic is a business first and, a maker of electronics last. the service department will make collect the most revenue, versus the retail sales. If you get my meaning:)



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