Question about Fisher and Paykel IWL12 Top Load Washer

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I washed a load of towels and the machine sounded like it was taking off into space-Now the drum is tilted to one side and will not straighten up. What can I do ? It is a top load f&p ecosystem washer--2 years old I tried to reposition the towels to make it balanced, but that did not work and it was spinning and rocking!

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  • 17 Answers

Try getting it fixed under warranty. otherwise may need a new suspension rod

Posted on Jul 20, 2009

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I would suggest that a small thin metal item has got into the outer drum unit. This is the space between the internal spinning drum and the outer casing. This can sometimes happen by the object passing between the rubber door seal and the drum. Not easy to get out, however if it is small enough it may eventually find its way into the pump filter trap. There is a small round cover plate at the bottom right hand side of the machine. Behind the cover is the filter trap, open it up (when machine empty) and check for the object every so often. To open the filter turn the plug cover about a third anticlockwise and it should release. Pull gentle on the plug to remove from the machine.

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Amana top loader washing maching permanently tilted drum & loud banging during spin cycle


I guess you washed some curtains and blankets in it that it spun unbalanced. There are 2 things. One is the one of the suspension springs broke off. Another is the center post is already bent. You may have to check inside. If you are handy, you can take off the cover and check. Suspension springs are dangerous when being replaced. You may have to wear a pair of goggles. With the centerpost, it is difficult to replace. I suggest you call a technician for this.

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Small hand towel got spinned into the gap betwee the barrel and washer inside. Now barrel (drum) wont spin because the towel is in there. How do I get it out?


You can look between the tub and drum by raising the top of the machine and taking off the tub ring. To raise the top you unscrew the top screws in the back, ( the ones that hold the smaller galvanized piece of sheet metal behind the control panel). There is also two clips on the sides of the back with 2 screws in each, remove the top ones. You should be able to slide the cover forward while lifting. It will hinge on the 2 clips. Then prop the cover to keep it open. On top of the drum is the drum ring. It has clips on the sides of it that holds it on (be careful not to snap them off). Once off you can look into the space between the tub and the drum.
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Oct 03, 2011 | Whirlpool Cabrio WTW6600SBT Top Load...

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I have something stuck UNDER the barrel.. Not the wash plate the barrel... We can't figure out how to get to it?


You can look between the tub and drum by raising the top of the machine and taking off the tub ring. To raise the top you unscrew the top screws in the back, ( the ones that hold the smaller galvanized piece of sheet metal behind the control panel). There is also two clips on the sides of the back with 2 screws in each, remove the top ones. You should be able to slide the cover forward while lifting. It will hinge on the 2 clips. Then prop the cover to keep it open. On top of the drum is the drum ring. It has clips on the sides of it that holds it on (be careful not to snap them off). Once off you can look into the space between the tub and the drum.
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When my washer is on spin cycle it is making a knocking noise and is loud. It is really bad on towels.


Sounds like it is being overloaded. Alternatively take the lid off and check that the counter-weights are still ok, these look like concrete blocks. Also try and look underneath by tilting the appliance back and checking the shock absorbers are still connected, these are the 2 bars connected between the drum and frame. If all looks ok try reducing the load size. Especially towels and jeans as they become very heavy when soaked with water.

Feb 22, 2011 | Washing Machines

1 Answer

Drum seems to be out of balance. Last two load came out wet. Drum also hit the sides of the washer.


The loads I do with towels always end up with the display UE which is imbalance error, this happens with 1 towel as well as several towels. What can I do to resolve this imbalance?

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Might not be that big of a problem. You may want to check to se if the drum is level or not. If it looks like it is, but not sure take the front service panel off to access and check to make sure that the 4 (usually 4) rods that hook to the drum that suspend it are all connected and on. You can easily see if they are or are not buy grabbing each one (you will easily be able to see the front ones with no problems) and seeing it yu can actually move it side to side, if you can, one has 'popped' out. While you can tilt the drum and pull down on the rod that 'popped out' manupulate it with one hand while tilting the drum with the other. Obviously if you have someone who can tilt the drum as you guide the rod with the assembly back into place it will much easier for you to guide them in wich direction to tilt it for you to get the maxium leverage on the rod.

The rod has a cyclinder type attachment to it, almost at the end (it can be adjst for height if needed but I would adjust it) and it will nestle right back under the brackey arm that is attached to the drum. Obviously your going to need to replace the bracket as it's bent, which it probably made it pop out in the first place. This is usually caused by doing lots of heavy loads, especially 'towels & blankets'. You can take a hammer and tap the bracket end back around the piece connected to the rod and that will buy you some time, also lighting you loads until you can replace the item will help.

Hope Ive helped you out.

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if it is noisy then its loose drive belt, worn bearing .regards

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hi without further investigation its a bit hit or miss , does the whole tub tilt or is it just the inner drum ?
if its just the inner drum then it sounds like the bearings are on there way out
if its the whole tub then it could be one of the springs that it hangs from or the shock absorber underneath that may have come adrift
hope this helps
paul

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2 Answers

Moving


Don't know if you've done it, but put a level on the machine itself and make sure it is level. Adjust it front, back and side to side. This may cure your "walking problem".

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