Question about ASUS Eee 4G Notebook

2 Answers

It is an Asus 4g linux based netbook; 15 months old. After succeeding in clearing the CMOS and re-booting, the system starts ... but when it gets to the screen with various icons (work, internet, etc.), the system locks up, showing some colored lines (all fuzzy) and allowing me to see the bar at the bottom (also very fuzzy). But, nothing responds at all.

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  • allan_fitzge Jul 11, 2009

    I am willing to install linux but I do not have any idea how to do that.

    Question:
    How does one install if the screen is frozen? When I bought the computer, there was a CD, but there is no CD drive? Does that CD have the files? How do I get the computer to recognize that I want to install ????




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2 Answers

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  • Master
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Hello there, you will need to use an external USB cd rom drive. It may have built in recovery, to access that you will need to contact ASUS support to verify if it's built into the system.

Otherwise you can use an external USB cd rom drive and put the cd in that, go into the CMOS and set boot option to CDROM first. You will only be able to do this AFTER the cd rom drive is attached to the system.

I would, however, recommend you give ASUS a call first at 510-739-3777, as soon as the command prompt answers just hit 0 for a live person.

Chances are though you will need to use the external USB cd rom, so sorry about that =(.

Hope this helps!

Thanks
Tim

Posted on Jul 11, 2009

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  • ASUS Master
  • 19,396 Answers

Linux drivers troubles do not cause problems affecting just part of the screen, the display does not work at full resolution, and that is all.

If the system is corrupted, it can just fail leaving a screen in weird colors, the screen fuzzy let me think that this is not a system problem , but rather an hardware problem. System must be reinstalled to find out.
If this is not a system problem, fuzzy colored lines that appear suddenly on part of the screen let think of an hardware fault related to the display adapter, LCD ribbon cable or LCD screen.

You can try reinstalling Linux, or installing Windows to test the Laptop, or also try installing Windows or Linux on memory card and start from solid state disk (eg SD card). To reinstall the system you can use an external optical drive (eg.CD) or an USB memory.

Try also replacing RAM (or have it tested at a shop) in some rare occasion a faulty RAM can cause the computer to freeze when the exception occurrs.

If that does not work, either the video adapter/mainboard or LCD ribbon cable or LCD panel is faulty.

You find out if it is the display adapter or LCD by connecting the computer to an external monitor. If it is the LCD you have picture on external display, if it is Display Adapter/Motherboard fault, then you get no picture on external display.

Regards.

Posted on Jul 11, 2009

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2906af6.jpg

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