Question about Western Digital External USB 2.0 80 GB Hard Drive

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WD External Hard drive does not work no power to it

When I plug in my WD External Hard drive it does not work. There is no power to it. I replaced the USB cable with another one that I know works and ideas how to solve

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External drives tend to use power supplies at 12V DC and 1 amp or just a little bit over. You could read the output of the power supply with a digital volt meter. If you have power and the enclosure still refuses to turn on, you could buy another enclosure, another power supply, or just a naked USB to IDE adapter and pull the drive out of the existing enclosure.

Chances are, the drive you get out of the housing will never be going back into that case.

Posted on Jul 11, 2009

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SOURCE: problem with WD 1.5TB external hard drive

This appears to be a common occurrence with the My Book. It may be a heat dissipation problem from leaving the unit on for longer than it takes to back up your data.

I think you might need technical support from Western Digital. Do you have an alternate backup?

Posted on Mar 21, 2010

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1 Answer

My WD external hard drive has suddenly stopped being recognised by my computer


Unplug the power supply from the hard drive, leave for 15 seconds.

Plug power supply back in.

Try another USB cable if that does not work.

Aug 08, 2011 | Western Digital Elements powered by WD 320...

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Wd3200bmvs-11f9s0 not being recognised by any computer. do the jumper pulgs need to be bridged in any certain way


hello

do this and it should work : unplug the power and USB cords from the external WD drive

wait 20 seconds. plug the power cord into the drive (make sure the other end is plugged into the wall)
wait 20 seconds, plug the one end of the USB into the computer, and the other end into the WD external drive.

in a few seconds, your computer should see and activate the WD external drive.

thanks for using FIXYA -- please make sure to send me 4 thumbs up

May 10, 2011 | Western Digital Passport 320GB External...

1 Answer

Internal 320 hard drive into external


If you got a USB casing for that, it would have come with a USB and power cable. Yes, power too!

Plug the power, and make sure you have a USB 2.0 hi-speed port. Also check "computer management" and check the hard disk works.

May 24, 2010 | Western Digital (WD3200JS) 320 GB Hard...

1 Answer

My WD external hard drive stopped working


wd external hard drive making ticking noise and seem to have lost all my photos and music

Dec 17, 2009 | Western Digital Computers & Internet

1 Answer

Wd elements USB external hard drive.It showed failure to write file to drive, then stopped working. i have tried reconnecting and adding hardware, sez recognised but does not connect and sez there may be a...


If you look at the Power supply box there should be a green light. If you unplug the cord and plug it in again it might just blink then stay our.. it is a common problem with these WD Elements. If it is newer, then it is under warranty.

How to check the warranty on a WD drive or product
Link: http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=915&p_created=1047361575

Title: What would void the warranty on my drive?
Link: http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=916&p_created=1048294698

If not they will sell you another one.

A replacement or extra power supply for your external drive can be purchased from our phone support team by calling 1-800-275-4932. Any technical support representative will be able to sell this part. Please have the serial number or model number of the hard drive ready, as this is needed to determine the correct adaptor type for the hard drive.

I hope this helps,


Randy
FixYa Support Team

Dec 13, 2009 | Western Digital Elements powered by WD 320...

1 Answer

I have a WD Elements TB external hard drive which has worked fine then suddenly today i plug it into my laptop i hear the bing bing noise but its not showing in my computer so I can't access it please help...


If you look at the Power supply box there should be a green light. If you unplug the cord and plug it in again it might just blink then stay our..
It is a common problem with power supply on these WD Elements drives. If it is newer, then it is under warranty.

How to check the warranty on a WD drive or product
Link: http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=915&p_created=1047361575

Title: What would void the warranty on my drive?
Link: http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=916&p_created=1048294698

If not they will sell you another one.

A replacement or extra power supply for your external drive can be purchased from our phone support team by calling 1-800-275-4932. Any technical support representative will be able to sell this part. Please have the serial number or model number of the hard drive ready, as this is needed to determine the correct adaptor type for the hard drive.

I hope this helps,


Randy
FixYa Support Team

Oct 19, 2009 | Western Digital Elements powered by WD 320...

1 Answer

When i plug in my external hard drive, the


u need to fix your external....it has a virus thats why!.....

Oct 06, 2009 | Western Digital Elements powered by WD 320...

1 Answer

Flashing blue light on external WD hard drive & not recognised


sounds like you are using the wrong power supply. Check the amp output on the power plug you plug into the wall make sure its the same as the amp input of your external harddrive

Jun 01, 2009 | Western Digital My Book Essential 1TB...

2 Answers

640 GB WD element hard drive has no power


Try it on a different USB port or on a different computer - is this hard drive powered via a mains cable ? If so is that plugged in and switched on as well ?
Also does the hard drive have an on off switch at the back or on it anywhere that needs turning on ?
Does this hard drive have a firewire port or another way of connecting to it ?

Apr 10, 2009 | Western Digital Elements powered by WD 320...

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