Problem with thread getting caught under bobbin holder

Look on machine for little red dots with a small hole nearby. Usually these are near the threading points and also on the foot near or on the metal flap. Also they may be under the flap near the bobbin. Make sure you wipe the excess oil off before using.

The tension on the bobbin is too high, or the tension on the top is too low. One needs to set them to balance
Bruno

You may view/download the manual at http://www.fixya.com/support/p645354-janome_sewist_625e/usermanual-1050FE6-pdf

Are you talking about feet or bobbins? Did you buy the machine new? Do you have a manual?
In my experience of this type of machine, the bobbins were plastic

try changing the needle
make sure the thread has not come off the thread take up lever
try turning the bobbin the opposite way

Check that the bobbin winder on top of the machine is clicked to the left or disengaged.

Can you get the bobbin out of the bobbin holder? unplug the machine, then remove the needle plate, needle and pressure foot. Now can you get the bobbin out? It is possible that the bobbin holder has moved in the rotary hook, they can jump sometimes as held in by a magnet.

Check out your manual for instructions to remove the bobbin holder, it should show you how to take it out, and then clean under it, there is possibly thread caught in this area causing the malfunction.

You may find turning the fly wheel a little to turn the hook will help to free up the holder and get it out.

Here is image from my Janome 6500 manual, it should be similar for your MC.

So clean out the underneat of the bobbin holder, then reinsert it, and reassemble, thread and test. If this doens't sort the problem, then time to drive it to the Janome shop.

More than likely. You mount the walking in place of the regular foot. You just have to attach the fork over the needle clamp screw at the same time.

Hi. It may be that you need to adjust the tension. Put a different color thread on top than is in the bobbin and sew a couple of inches, then check. I suspect you'll find that the top thread is the one that is loose and knotting up. (It's hard to tell unless you're using two different color threads.) If that's the case, your upper tension needs to be tighter. Tighten it just a bit, then sew a few more inches and check again. Repeat until you don't see any of the top thread on the bottom (or maybe just a little bit) or the bobbin thread on the top (or maybe just a little bit.).

Hope this helps!

Robbie

how to thread a janome model 372