Question about Western Digital WD Passport 250GB Portable Drive 250 GB Hard Drive

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Laptop does not read WD400GB hard-drive.Tried every port, does not make noise, light is on, and it is about a month old! Can anyone help please???

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Are you using the short usb cable that came with it? Will a desktop recognize the drive?
I had an issue with mine where the laptop would light the drive but it wouldn't show up. Used a 6" usb cable and problem solved.
A lot of laptops don't put out the required power for these to use a longer cable. But, a desktop will.

Posted on Aug 24, 2009

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Posted on Jan 02, 2017

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