Hello
if your device has been turned of for weeks or months, this might be the cause
What you need to do is to perform an "AutoLocate" procedure
Turn off your device
Press and hold the Page button and Power ON the device
Continue to hold both the Page and Power button until the "I Agree" button is highlighted in the lower right corner of the screen
Press the Enter button
The device should now switch to the GPS satellite screen. Leave the device in clear view of the sky for at least 10-20 minutes to acquire satellites.
If Problem persists, you have to update the internal operating software of the device to the latest version.
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