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Carole Hastie Posted on Jun 06, 2015
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Samsung refrigerator rfg297aarf cannot put cool select pantry drawer back?

1 Answer

Mark T

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  • Posted on Jun 06, 2015
Mark T
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I don't remember exactly how that one works but try these two options...

1) tip the front of the drawer up more than 45 degrees and connect the rear to the tracks, then lower the front until the drawer catches on the rails - it will push in and slide out correctly.

2) look under the shelf where the drawer attaches, you may have to get down on your knees and really look in. Pull all moving clips that are in the drawer tracks forward (they may have been moved back while cleaning). Then connect the drawer to the slider clips (it should be obvious how they clip in if you have the slider clips).

Hope one of those was right for your unit.

Cheers

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Related Questions:

0helpful
1answer

Cool Select Pantry, to relocate per manual instructions, doesn't slide all the way in.

Cool select Pantry
To remove the pantry - Pull the pantry out to full extension. Tilt up the front side of pantry and pull straight out.
To relocate the pantry - Push the rails to the back of the Refrigerator. Place the drawer onto the rails and slide the pantry back until it is in place.

before install they ask to push the rails to the back of the refrigerator
should be no problem
3helpful
1answer

I cant get the cool select pantry drawer back in

I just had the same problem. The drawer was removed for cleaning and we could not get it back in; it would slide in with about 3 inches not able to go in. Took everything out that we could and still could not get it to go back in all the way. Finally started looking closer at the metal rails and the sides of the drawer and realized there is a tab on each side that needs to be inserted in the the corresponding hole on the metal rail. With the drawer out, pull the rails all the way out; place the side rails of the drawer on the metal side rails and line up the tabs with the holes and insert. Your drawer should now slide in correctly.
0helpful
1answer
0helpful
1answer

My RF263AEWP Samsung is 3 weeks old. The pantry cool drawer sticks as I pull it out and sticks as I push it in. The lid does not close completely on one side.

Mine does the same thing. The repair man brought a new drawer and it does the same thing. Look underneath and you will probably see that the wheels don't fit correctly on the tracks. Samsung is saying this is how it's designed. :(
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