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I have a Kenmore Elite model no. 110.24962300 top-loading washer. It recently began to leak from underneath. As best as I can tell, it is coming from the pump- part number 3363394 of the motor and pump assembly. There is a round white plastic disc on the front of the pump, and it appears water is coming from it. What do I do?

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It sounds like a common problem on top loading washers. This symptom usually indicates that you have a failed inlet solenoid water valve assembly. Completely unplug the washer from the electrical supply and see if the water stops filling. If it does, then you likely have a control board failure. This is rare but possible. If the water continues to fill with the washer unplugged from electricity, I recommend shutting off the hot and cold water supply faucets behind the washer. It is likely that the water will stop filling the washer. This would indicate that you have a failed water valve assembly.

Posted on Jul 11, 2009

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Posted on Jan 02, 2017

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