Question about Lexmark X9350 All-In-One InkJet Printer

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Fax dial tone

I cannot fax with my x9350. I get a dial tone for only one second or less, then it disappears. I had the same issue yesterday and discussed with lexmark online chat support and was advised to get a new printer that mine must be defective. I did that today only to experience the same exact issue. I can fax on the same line with the same cable with a HP fax all in one machine. Brand new printer yesterday – second brand new printer today. Any idea why i cannot keep a dial tone?

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Sure...check the line, with a phone..do you have call waiting or something like that enabled..that can cause some issues, with the tone interruption to the internal modem.

Posted on Feb 26, 2008

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1 Answer

How do i get dial tone on fax machine


first, as a tech, i would make sure your phone jack works, then also make sure the line is plugged into the "line" jack on rear of fax. if those two steps are verified beyond a doubt, press your "hook" button and listen for dail tone. if none, pick up handset and listen. if you get tone on handset, then your speaker is disconnected. if you don't get a tone either way, then chances are you have a bad "NCU" board.

good luck,
razors

Oct 19, 2011 | Brother MFC-8220 Fax

1 Answer

No dial tone. Can not fax or receive faxes. Tried several phone lines and wires.


two things to check first, make sure the phone cord goes into the unit where it says line and not ext. The second thing to check, plug a regular phone using the same cord and see if you have a dial tone, maybe you really dont. if you need to dial an ext. # first to get a dial tone, you need to program that in.

if all that does not solve the problem, you mostly like have a bad fax board in the unit.

Aug 26, 2010 | Brother MFC-845CW InkJet Printer

1 Answer

We have a HP colour laser jet CM2320nf MFP and when we try and send a fax it comes up with error report Comm Error 345. Please explain


Check phone line. use a normal phone and plug into the same phone wall socket that the MFP is using, do we have a dial tone? Do we have a noisy line, any buzz or crackel will cause issues

If there is no dial tone ring line supplier, If it is noisy line do the same

Also check phone line is plug into "line" socket in the back of machine not "ext'

Also check no prefix is required to dial out, unit needs its own phone line..

Also try using resolution of fax as standard not fine, this requires less info to go threw the line

In Australia we have a thing called folds (fax online diag service), basicly it is a fax number you ring and the phone company who own the line send back a report, most times the issue is noisy line or no line available

hope this helps

Cheers
Soulvisitor

Nov 27, 2009 | HP Laserjet CM2320nf All-In-One Color...

1 Answer

No phone dial tone


please disconnect power plug from outlet and reconnect it after few seconds(this will make master reset)

Mar 02, 2008 | Panasonic KX-FL501 Plain Paper Laser Fax

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No dial tone, clicking sound


It most likely is the LIU (Line Interface Unit). or you might have it plugged in the wrong port on the fax itself. Make sure it's plugged into the LINE plug. If it's the LIU it would be cheaper to replace then calling for service. Unless it's under warranty still (usually 90 days)

Jan 29, 2008 | Canon FAXPHONE L170 Plain Paper Laser

1 Answer

Dial tone in fax mode


Is the phone wire from the wall jack plugged into the slot in the back of the machine marked "line" and not "phone"?

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1 Answer

Will not receive faxes


put your fax at auto receive it is now on mannual receive

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Incoming telephone calls


Refer to your manual. It may be under RX(recieve settings). Go disable FAX/Tel SW and make sure it is fax mode only

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2 Answers

Problem with fax


I'm no expert but, did you try touching the online or hook button on the fax to hear the dial tone? Or connect a basic home phone into the phone jack at the wall the fax was plugged into. Do you get a dial tone. If no dial tone, call the phone company. If there is a dial tone, its the fax.

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