How do I get information regarding the operation of my computer acer X3990

Thank you for contacting FixYa with your printer inquiry.
The low ink could definitely be the problem thats prompting the error. To begin troubleshooting print the supply status page and confirm the state of the various supplies. Follow the steps below:
Supplies Status page The Supplies Status page lists the remaining life of the HP print cartridges and the HP imaging drums. It also lists the estimated pages remaining, number of pages printed, and other supplies information. You can print a Supplies Status page from the device or the HP Toolbox. To print from the device, complete the following steps. 1. On the control panel menu, press MENU. 2. Use the button to select Reports, and then press ENTER 3. Use the button to select Supplies Status, and then press ENTER. Note Supplies information is also available through the HP Toolbox.
This page illustrates conditions of consumables for Toner Cartridges, Image Drums, Image Transfer Kits, and Fuser Kits. It also provides ordering information and methods for disposing of or recycling used supplies.
Supplies information is also available through the HP Toolbox.
Areas of Supply Status Page: 1. Print-cartridge area. This area contains a section for each of the print cartridges and provides information about HP print cartridges. This information includes the part number for each print cartridge, whether each print cartridge is low, and the life remaining for each print cartridge expressed as a percentage, as a graphic, and as the estimated number of pages remaining. This information might not be provided for non- HP supplies. In some cases, if a non-HP supply is installed, an alert message appears instead. 2. Imaging-drum area. This area contains the same information for the imaging drum that the print-cartridge area provides for the print cartridges. 3. Warranty Note. This section contains information about how the device warranty is affected when you use non-HP supplies. It also requests that you call the HP fraud hotline if a supply that is being detected as a non-HP supply was sold to you as a genuine HP supply. (See HP fraud hotline.) 4. Ordering Information. This section contains basic information about how to order new HP supplies. See Checking status and ordering supplies. 5. Recycling Information. This section contains a link to the website that you can visit for information about recycling. See Replacing and recycling supplies.
The product Support Manual is available from the below link:
http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c00341096/c00341096.pdf
If you have further questions just add comment to this link and we will gladly provide additional information and support.
Kind regards,
TF

Just click below for more information;

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Mac OS X V10.4: A blank page or pages emerge from the product when it is turned on. » A Blank Page Prints at the Beginning of Every Print Job ...
A blank sheet of paper prints at the start of every print job. » Load Paper
Instructions on loading paper and envelopes. » When I Try Printing in Windows Vista, My Printer Is Not Available in the List of Printers ...
Windows Vista: The product does not appear in the printers folder when attempting to print on a network. » HP Photosmart C5180 All-in-One Printer: Manuals
... HP Customer Care | HP Photosmart C5180 All-in-One Printer | Product information HP Photosmart ... One Printer | Product information HP Photosmart C5180 All-in-One Printer: Manuals About these files: These

Hope this may help;

Regards,
VOTIT

Replace the Power Supply yourself.

Isn't that big a deal, requires a Philips screwdriver, and some guidance.

1) Computer unplugged from power
2) Work on a table
3) Observe Anti-Static Precautions

Anti-Static Precautions:

Your body carries Static electricity.
Static WILL fry out (Short Circuit) the hardware components inside a computer.
Relieve your body of Static Before working on the computer.

Computer unplugged from power, computer case open, Touch the metal frame of the open computer case to relieve your body of Static.
Should you leave your computer in the middle of working on it, be Sure to touch the metal frame again upon your return.

Unplug all external cables to the computer. If you are not quite certain as to where the various cables go, make yourself a chart , and notes. {Note* Especially for speaker cables that hook into the back }

The Side Panel of the computer removes on the Right side, as you face the computer.
Looking at the back of the computer this Side Panel is now on the left.

At the Top edge, and a little to the Right, is a Philips head screw. Remove it.
On the Left side edge is another Philips screw, down towards the bottom under the raised 'Hump'.

The raised 'Hump' or protrusion is for your fingers. Hold onto the right side of the computer with your right hand, use your left hand to pull back on the Side Panel, with the 'Hump'.

The Side Panel will only pull back so far. (About an inch or two)
There are tabs coming from the Side Panel, which go into Notches in the computer case.
Slide the Side Panel back, then when it stops, lift it out, and up.
Set the Side Panel aside.

Now here is the Acer Aspire X1700 Service Guide, from Acer Support,

http://support.acer.com/acerpanam/manuals/acer/0000/servicemanuals/SG_ASX1700_VTX270_Book_1031.pdf

Since you were involved with technical support, I'm sure you are quite familiar with PDF files.
If so, please disregard the following;

At the top of the PDF file is the Page Number box. It is to the right of the blue Down Arrow.
On the left side of the PDF file is the Bookmarks menu.
By default the Bookmarks menu is automatically open, once the PDF file is downloaded.
If it isn't one clicks on the Bookmenu icon to the left. (Page with a blue bookmark)

IF, you know the page number you wish to go to, you can use one of two methods to get to the page;

1) You can use the blue Down Arrow, and go page by page.
2) You can do this,

Put your mouse cursor in the Page Number box
Left-click once
Type the page number
Press the Enter key.

The actual page number shown on each page, does not correspond with the page number in the page number box.
For the following the reference is to the page number in the page number box, at the top of the PDF file.



Go to Page 48 (Actual page number is 40)

{Note* You may wish to decrease the view size.
Use the Zoom Out icon at the top of the PDF file. (Circle with - sign in it }


Looking at Page 48 you'll notice the following items to be removed listed in 1 through 7.

1) Remove the Side Panel - Check (Page 36)


2) Remove the Front Bezel - Check (Page 37)


3) Remove the Heat Sink Fan Assembly - Check (Page 38)

Access to the 24-pin ATX main power cable, and the 4-pin ATX +12 Volt power cable,

http://www.playtool.com/pages/psuconnectors/connectors.html#atx12v4

NOTE the Lock on the side of the male connector, that has the wires coming into it. The photo in the middle shows the Lock.

(Not a very good view. The 24-pin ATX main power cable connector has the same type of Lock. Better view of the Lock, and more info on this power cable in Number 5 below)

The Lock works on the same principle as a See-Saw on a playground. The top of the Lock is squeezed in, and this action brings the hooked end away from the Tab, on the female connector. (On the motherboard)


4) Remove the Processor - Stop - What? (Page 40)

Why in the world would you remove it? Just be careful, and don't bump it when removing the Power Supply.
I advise leaving the Processor installed.

The top of the Power Supply is tilted slightly away from the computer case, and then the back is lifted, tilting the Power Supply so it can be lifted up, and out.


5) Remove the Optical Drive. - Check - (Page 42)

So you have more access to remove the Power Supply case mounting screw, and more access to the 24-pin ATX main power cable.

http://www.playtool.com/pages/psuconnectors/connectors.html#atxmain20

6) Remove the Hard Disk Drive. Again, what?

It shows you can remove the Harddrive and Optical Drive in the caddy. (Metal frame)
Why was the Optical Drive listed separate?

7) Remove the HDD-ODD bracket.
HarDDrive and Optical Disk Drive bracket.


This is an example of one place to buy the Power Supply,

http://www.cdsparts.com/p-451-new-acer-aspire-x1200-x1300-x1700-x1800-x3200-x3300-x3810-power-supply.aspx

I saw cheaper units listed though.

If you have questions on any procedure in replacing the Power Supply, post in a Comment.

Regards,
joecoolvette

Hi suresh_enc,

You can download drivers for Acer laptops from the Acer website posted below.

When you open the website you have to enter your location. Another page opens, and to the left of the page select 'Download Center (All Products)'. Then on the next page select the correct model of your laptop. When you have selected the correct model, the website gives you a list of drivers applicable for your system.

http://www.acer.com/worldwide/support/download.htm

Hope the picture below will help you in the selection process.



Please rate this solution, If you find it helpful.

Thank you for using fixya.

Arun Zac

Click here to access the Acer warranty information page. This site will help you know the warranty status of your Acer machine. Type the serial number of your machine on the system Serial textbox and press Find Serial Number Button. You may locate the serial number of your computer at the bottom of laptop computer.

Here you go.

1. Press the [Reports] button on the Control Panel
   
   
   
   
2. Press the [Up] or [Down] arrow until 'Systems Data' is displayed on the Display Screen.
3. Press the [Enter] button.
   
   The System Data list will be printed with the following information:
   • Total Page Counts: Total number of pages printed
   • CRU Prints: Number of pages printed using the current Toner (Dry Ink) Cartridge
   • Replaced Toner Counts: Number of new Toner Cartridges installed in the machine
   • Replaced Drum Counts: Number of new Drum Cartridges installed in the machine
   • Current Drum Page Counts: Number of pages printed using the current Drum Cartridge
   • Platen Scan Page Counts: Number of pages scanned using the Document Glass
   • ADF Scan Page Counts: Number of pages scanned using the Automatic Document Feeder (ADF)

You can print a configuration page using the control panel of the printer, it would have the option page count in that configuration page.



To print the Configuration page from the control panel
1. Press (LEFT ARROW) or (RIGHT ARROW) to select the Reports menu.
2. Press (SELECT).
3. Press (LEFT ARROW) or (RIGHT ARROW) to select Config Report.
4. Press (SELECT) to print the Configuration Report page

Page Counts. This section lists the total number of pages printed, the number of color
pages printed, and information about paper jams.

You have to print out the meter report.

1. Press the [Reports] button on the Control Panel
   
   
   
   
2. Press the [Up] or [Down] arrow until 'Systems Data' is displayed on the Display Screen.
3. Press the [Enter] button.
   
   The System Data list will be printed with the following information:
   • Total Page Counts: Total number of pages printed
   • CRU Prints: Number of pages printed using the current Toner (Dry Ink) Cartridge
   • Replaced Toner Counts: Number of new Toner Cartridges installed in the machine
   • Replaced Drum Counts: Number of new Drum Cartridges installed in the machine
   • Current Drum Page Counts: Number of pages printed using the current Drum Cartridge
   • Platen Scan Page Counts: Number of pages scanned using the Document Glass
   • ADF Scan Page Counts: Number of pages scann

You need to print a self diagnostic page. On that page will be listed the number of pages printed from trays and accessories.

To print the Self-Test Diagnostic Page
• Control panel: Press Setup, select Print Report, select Self-Test Report, and
then press OK.
• Toolbox (Windows): Click the Services tab, and then click Print Self-test
Diagnostic Page.
• HP Printer Utility (Mac OS): Click Device Information from the Information and
Support panel, and then click Print Configuration Page.

Thanks and please take a moment to rate this as fixya.

It sounds like you are printing from Word 2007. Go to the Office Button, Print, Print, Options and under "Printing Options" uncheck the "Print Document Properties" box.

Regards,
Bob Headrick, MS MVP Printing/Imaging