You get/download the software (and driver) for the scanner at this link: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&cc=us&dlc=en&softwareitem=mp-23606-2&product=374568&os=20& then choose your Operating system you use and pick the software you want.
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You can scan with out any HP software also using the below steps.
Make sure that the printer is connected to the computer perform the following steps;
Steps for scanning in Windows XP:
1. Click the Start (Windows) icon. 2. Click All Programs. 3. Click Accessories. 4. Click Paint. 5. Click File and then click From Scanner or Camera. 6. Click Scan.
Steps for scanning in Windows vista:
1.Click the Start (Windows) icon. 2. Click All Programs. 3. Click Windows Photo Gallery. 4. Click File and then click Import From Scanner or Camera. 5. Click Import. 6. Click Scan.
try to uninstall & reinstall the printer application software... also follow instructions while reinstalling the software.. keep the priner cable disconnected till the time the installation software dosen't ask you to connect the printer....
i have a Vista system and an old hp 1315. the CD driver that came with it includes some very useful software that cannot be installed in my laptop. according to the hp website, that's because Vista comes with a compatible software for my hardware. checking Windows Help & Support gave me this solution:
Open to Windows Photo Gallery, click File then click Import from Camera or Scanner.