Re: Purple not printing correct. it looks blue with a...
Hi Mandy,
Is this is new cartridge that you are using ? Sometimes due to the ink level variations this can happen. Or the printer color / print quality settings need to be checked.
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Try uninstalling your PDF program, reboot and reinstall the latest version. It may be the way it is parsing the colours, if the Printer Test Page printed okay.
This could be a dirty laser window, there is a blue stick once you've opened the door to the machine, put this in the hole just below each of the developer units and it should pick up any excess toner and solve your problem.
Your cartridges may need to be cleaned. Open the Lexmark Solution Center and select Clean to fix horizontal streaks. This will force ink out through the cartridge nozzles, cleaning it from dirts and clogs. This will improve print quality on your printer. Also, make sure you are using genuine Lexmark cartridges to achieve high quality results.
You can clean the print head by using the following procedure from the troubleshooting section of the manual:
Take paper out of the printer Take a single sheet and put it back in - upside down (i.e. shiny side down). Close the door and wait for the sheet to eject. Put all the paper back into the printer in the correct orientation (shiny side up), close the lid and print again.
I've discovered even better results by keeping the special blue sheet that comes with each paper pack. I run the special sheet through before I'm about to use the printer for the first time (after not using it for a few days), and also after every three prints. The result is much better printouts for me. The special blue sheet cleans and calibrates the print head. Just put the blue sheet in the paper tray at the bottom of the stack with the bar code facing down and close the lid. It will automatically eject.
ahem...well..this has a lot to do with the rgb to cmyk issues on the transforms. You may need to see if the Photosmart is compatible with the Adobe Photoshop C2 transforms..
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