Question about Rival 3745 4.5-Quart

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Cracked handle I have a cracked handle . Are there replacements available

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  • guod Nov 14, 2007

    If replacements are available, from whom and how do I go about doing so.

  • Rlowman Jul 21, 2008

    We too have a cracked handle on our Rival Crock Pot.

  • Anonymous Oct 07, 2008

    I have a cracked dial on my crockpot

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Never buy rival again. Just got off phone with customer service for this issue. she never asked for model number, poor considering they did recall some models for this problem.she did say they may start carrying handles in january 2009, I believe this was just to get me off the phone. also suggested i go to a hardware store and see if they have anything that would work. How hard is it to sell what they already make separately?

Posted on Nov 15, 2008

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I broke my ceramic liner and researched the internet & 800 #'s.. Here are two sites: www.crock-pot.com (this is for parts & replacements) and the other for Rival is www.rrivalproducts.com.

The 800# is 1-800-323-9579 be sure you have the model# handy for the correct part. Lots of luck

Posted on Dec 21, 2007

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