Question about Microsoft Xbox 360 Console

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Freezing About early october i got the 3 red lights so i called up microsoft they told me to send it i did i got it back about 2 days ago and for some reason after 30 seconds the screen freezes can anyone help cause i dont wanna send it back in again.thanks alot

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Re: Freezing

Try calling 1800-4my-xbox

If for some reason they refuse to replace it you can pay to have it repaired at: Good luck mate Mick

Posted on Nov 15, 2007

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The light on the box that the electricity passes through is red, and I don't know why. What does it mean? This happened about 5 minutes ago, and I received the E68 error 2 days ago, but I dusted off the...

Xbox 360 red lights or Xbox 360 red ring of death error is very infamous among all Xbox gamers. About 33% of all console owners experienced this error. So if you are now seeing three flashing red light near the power button of your console, congratulations, you "improved" the statistics.

At a first glance the problem might have seemed very frustrating but this is not really so. There are two possible solutions to this problem. The first one is to send your console to the Certified Microsoft Service Center and if your warranty is OK you will receive your console back in 2 months. Yes, it's not a joke, the repair process will take two months. Alternatively, you can repair it yourself. To do it you will need to get Xbox 360 Red Lights Repair Guide. This guide illustrates how to fix red lights problem at home within 1 hour.

Don't be afraid, the guide won't require any technicak knowledge or skills from you. Just follow the steps and get your console repaired.

Jun 29, 2010 | Microsoft Xbox 360 Console

2 Answers

My xbox 360 freezes after being on for a couple of minutes. How do i stop this

If it freezes and then the next time you turn it on has red lights on the console display check out the corresponding Microsoft articles for the number of red rings on the display. They appear in quadrants on it.
1 red ring
2 red rings
3 red rings
4 red rings

If you do not have any rings, your console may just be overheating. Give it a while to cool down and if that doesn't work, give Microsoft a call: 1-800-4MYXBOX. Good Luck!

Jan 05, 2010 | Microsoft Xbox 360 Console

1 Answer

I just purchased a pre owned xbox360 and got it home. Connected it to my none HD tv. upon powering the unit on it keeps freezing. I purchased a 20GB HD with the unit. I have not put the unit online as of...

Unfortunately if the xbox is freezing, this is usually an early sign of the 3 red lights error, commonly called the RROD (Red Ring Of Death). This may not be the case necessarily, but it is a common indication. The only thing I can recommend is to keep the box well cooled, heat is a major factor in the xbox freezing up. Put it out in the open (not in an entertainment center) and possibly put it on a laptop cooler pad. I don't recommend the enermax cooler, they have been known to fry xbox motherboards in the past.

If you do get the three flashing red lights, call Microsoft at 1-800-4MY-XBOX. If the box wasn't registered to the previous owner, you may be eligible for the warranty.

Dec 19, 2009 | Microsoft Xbox 360 Console

1 Answer

Picture keeps freezing and making a load buzzing noise.

This is usually caused by a cold solder joint underthe GPU, which causes overheating, but your Xbox 360 hasn't recognized it yet,thus it has not displayed the 3RROD error (3 Red ring of death, red lights). Itwill sometime in the future if it remains unfixed.

You have a few options:

1) If it is within 3 years of its manufacture date (printed on the back of the console).You can call Microsoft and send it in, and they may replace it for you forfree. I know they do this for 3RROD Xboxes, but they may not be as quick toreplace it for free if it hasn't displayed the error yet.

2) Do the "X-Clamp" fix yourself following a guide from hereor here.

3) There are many repair sites that would be more than happy tohave you send in your Xbox 360 to have it repaired.

Nov 25, 2009 | Microsoft Xbox 360 Console

3 Answers

3 red lights on my xbox 360

most of the time the 3 rings of death problem is caused by the **** solder they user in manufacturing to solder the heat sink to the mother board. Simple fix is buy the kit off the internet like ebay, or take the xbox to someone or some shop that repairs them and see what they say abut fixing it.

Oct 29, 2009 | Microsoft Xbox 360 Console

1 Answer

Game freezes - goes blurry, but no red lights

I had the same problem for about 3 weeks until one night I restarted it 3 or 4 times in succession after freezing and the RRoD (Red Ring of Death) appeared. 

If you try to send it back without the RRoD, it'll cost you about $99. You can always call up 8004myxbox and tell them that you've gotten the RRoD; they can't know for sure. They'll then send you a shipping label to send it out.

Dec 02, 2008 | Microsoft Xbox 360 Console

1 Answer

Red lights

Kudos for Halo.. :) But if your having red light problems and it always freezes up your best option is to send it to microsoft. Sorry. If you have any other questions please message me! Thanks!

Apr 17, 2008 | Microsoft Xbox 360 Console

2 Answers

Xbox 360 - red light

Hey, the new xbox warrenty should take care of your issue, just call 1800-4-my-xbox and let them know whats going on, they will arrange your vouncher.

Nov 19, 2007 | Microsoft Xbox 360 Console

2 Answers


Your xbox 360 most likely needs to be shipped back to microsoft for repairs. You can contact them at 1-800-4MY-XBOX.

Aug 18, 2007 | Microsoft Xbox 360 Console

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