Thwhen driving on a route suddenly the TomTom goes to voice settings and starts ticking and un-ticking boxes.The voice still gives directions but the map is not on view just the voice settings screen.

I have a tomtom 920, it will say the street name to turn on if set to do so & only then if using computer voices, not human voices. Tuning the wrong direction could be its wrong or its trying to take the fast route via a highway, longer route but get there faster

If you go to Preferences and click once, then click the arrow until you come too a pair of lips i think, click this only if it has Not got a cross through it, if it has then the unit has a problem

This is a warranty cloaim and is not unknown for TomTom GPS. You might want to consider changing it for a more reliable brand

Hi
Download Tom Tom Home from here to update.

http://www.tomtom.com/services/service.php?id=16&tab=87

Check your home location is set correctly too,
For consistant directions.

Regards.

To get your TomTom to speak street names, you will need to change the voice from a recorded voice to a computer voice. This can be done by: 

• Connect your TomTom to your computer
  
• When the TomTom asks do you want to connect to the computer, choose Yes
• Open the TomTom Home application
• Click on the 'Add Traffic, Voices, Safety Cameras, etc.' button
• Click on the 'Voices' button
• Click on the 'Computer Voices' button

You can now select a voice to install on the device. 
Once you have installed a voice, change it by

• Disconnect the TomTom from your computer
• Turn on the TomTom
• Touch the screen to bring up the menu
• Touch 'Change Preferences'
• Touch 'Voice Preferences'
• Touch 'Change Voice'
• Use the Left / Right arrows to navigate to the voice you just installed (Look for the word 'computer' in the upper right corner by the male/female option)
• Touch the 'Select' button

Hi,

I am not sure exactly what your problem is as you don't give much detail but I assume you are having problems with your TomTom continuing to give directions to some destination you already went to.

To stop previous directions :

• Tap the screen
• Move Right through the pages available until you see Icon for "Clear Route"
• Select " Clear Route " and the directions should stop
• Remember , each time you use your TomTom to go to a new destination once you have got there you will need to clear the route ( as above ) in order to stop your TomTom trying to take you there again.

Good Luck

Hi there

As the TomTom is making beeping sounds, its a good indication that its not a hardware fault, it sounds to me its a software issue.

What you could do is try to reinstall the voices on your device. To do this, follow these steps:-

I presume you have TomTom Home installed already, if not you can download it from
http://www.tomtom.com/home

STEP 1 Make a Backup

• Connect your TomTom to the computer and switch it on
• Open TomTom Home
• Click on 'backup and restore' and make a backup if you haven't done so already
  

Once the backup has been made, please do the following:-

STEP 2 Remove the existing voice files

• Open My Computer, you will see the TomTom as two removable drives, one will be the internal memory and one will be for the SD card slot on the device.
• Click into the Internal memory drive, you should see a whole load of files and folders.
• You should see a folder called LoquendoTTS or Loquendo, click into this folder and delete the contents (all the files and folders inside the loquendo folder)
• Go back to the root directory of the TomTom and delete the folder 'Voices'
  

STEP 3 Download and Reinstall the voices via TomTom Home

• Go back to TomTom Home
• Click on Add Maps, traffic and Voices
• Select Voices. Loacate the voice of Jane and Tim and add them to your device
• Go back to the main menu of TomTom Home, click on Add Maps, traffic and Voices -> Computer Voices and install the voice of Kate or Simon (UK English computer voices)
• Close TomTom Home and also Close it from the system tray. (in the bottom right hand corner of your screen down by the computer clock, you should see a red icon for TomTom Home, Right click on it and choose 'exit')
  

STEP 4 Install the Clear Flash Tool from TomTom

• Once Home has closed completely, please download and install the clear flash tool from:- http://www.tomtom.com/updates/clear_flash/clear_flash.exe (Home must be completely closed, otherwise it may not install correctly)
• Accept the license agreement and keep pressing the Next arrow until the clear flash tool has installed.
• Your device will start flashing to say there is some activity on your device
• When your device has finished flashing on the screen (might take a minute), use the 'safely remove hardware' feature of your PC to disconnect the TomTom
• Switch the TomTom off then take it out of the dock.
  

STEP 5 Test the voices

• Switch the TomTom back on, but not connected to the dock
• Let it load up to the main navigation screen
• Tap onto the menu and tap onto 'Change Preferences -> Voice Preferences'.
• Select a non-computer voice i.e. Jane or Tim and press test. You should now hear the voice instruction
• Try selecting the voice of Kate or Simon i.e. the computer voices, and press test, you should now hear the computer voice.
  

This should get the voices working again, if not it might be worth giving TomTom Support a call and they can talk you through it.

Hope this works for you

regards

The Warlock

These steps are for my TomTom One (2008) model.

1. Once you have turned on your TomTom tap the screen.
2. Tap 'Change preferences'
3. Tap the arrow to get to page 2 of Preferences
4. Tap 'Change voice'
5. Tap arrows until you get a computer voice - I chose Samantha.
6. Tap the 'Select' button to the right of the voice picture.
7. This screen is labelled 'Speech preferences' and the first one is 'Read aloud street names'
8. Tap the box to the right to select this preference.

Good luck.

Hi,

You need to put the File / files associated with the voice onto your SD card in the Voices folder.

Use an SD card reader and your PC to look on the TomTom SD card. Find the folder called "VOICES". Copy the John Cleese voice files into the "VOICES" folder.

Once this is done put the SD card back in your TomTom. Switch on. When the TomTom starts up , tap the screen and select "Preferences" , then move through Preferences until you find "Lips" icon and under that it will say " Change Voice" . Tap the Lips Icon , then move right or left until you find the required / John Cleese Voice and select that. Your Tom Tom should now give directions with the John Cleese voice.

Please note: Some voices that you can download free of the internet can contain viruses or if you are unlucky they can contain faulty data which can effect the workings of your TomTom.
As a precaution , before you copy or alter or add anything to your TomTom SD card you should make a Backup of your SD card onto a PC. The if anything gets upset on your SD card you can always format it and restore the origonal data.

Good Luck.

You must ensure that your volume is not on mute. You need to tap on where the words are, not on the map, until the volume slide bar pops up. You may have to tap in different places until it does. If your volume is set normally, you need to check on which voice you have picked. It's under the options. Pick a different voice and test out the directions.