Hi, I need the parental code to unblock certain channels. Local channels are blocked, I'm unable to watch the local news.
Model: DTQ13P2FCW
To solve this problem you will have to contact the manufacturer of the TV. Some TVs are made so that an omnipotence v-chip password can be used to unlock the set in cases where the password has been lost or forgotten. However, only the manufacturer would have access to this information. It isn't available in the public domain.
Also, if you never set the v-chip in the first place, your unit may need repair. Spontaneous activation of a v-chip lock is an indication that a problem has developed with the firmware of the device. The firmware is like the software that allows a piece of electronics to have menus, graphics, on screen displays, as well as the v-chip feature. Your unit may need a firmware upgrade.
But starting with a call to the manufacturer is the first step to fixing this particular issue.
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Turn
the television on.
Press
the "Volume Down" button on the front of the TV and press the
"7" button on the remote at the same time.
Enter
in a new PIN code and new customer ID.
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