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E. If the device is showing the error "E" on the message screen, check to make sure that you are not moving while calculating the weight. ... If after this the error message hasn't gone away, there may be bad connection on your scale.
Most likely HHH represents an error message telling you the weight of them item is higher than the scale can handle. For example if you had a very sensitive scale that weighed up to 50 carats and you put a 250 carats ring on the scale, it would give you an over load error message.
It needs calibration. Turn it on while holding done the mode button. The display will read CAL Let the button go and put the weight on the scale it is asking for to calibrate If the weight is to spec it will read PASS Turn it off and back on to use If it still shows error it make be damaged
The error 8.2 is pretty general. Most likely it is caused by damage to the load cell. There are some things you can try before you decide to get the balance repaired.
1. Turn the balance off and unplug it. Count to 20 and plug it back in anf turn it on.
If that does not work.
1. Turn the balance off and unplug it.
2. Put a 100g weight on the platform (the weight does not have to be exact).
3. Plug the balance in and wait for the count down. If the count down starts at 99 you can stop this procedure will not work. If the count down starts at 255 continue.
4.The balance will read error 8.2 again at the end of the count down.
5. Unplug the balance.
6. Remove the weight.
7. Plug the balance in and wait for the count down. The balance should count down and turn off.
8. Turn the balance on and it should work normally.
If this does not work the balance needs to be repaired.
Here are the basic ERR messages and their meanings:
Error 0: Initialization
Error 1: Instability (scale is on an uneven surface ex: carpet)
Error 2: Unit may have been jarred or unit was overloaded (customer went over the maximum weight capacity)
Error 3: Contact error (Feet were not wet for Body fat reading, feet aren’t big enough to reach sensors)
Error 4: Body fat is out of range
Error 5: Water is out of range
I got an ERR2 message and now the scale doesn’t work. What should I do?
The following reset procedure is used when the scale shows an err2, err, 0.0, inaccurate weight, or some other unusual error.
Remove the battery from the scale.
Sit the scale on a hard surface floor.
Step up onto the scale, stand still for about 5 seconds and step off the scale.
Re-install your battery.
Place the scale back on a hard surface floor.
With one foot only, place just enough weight on the scale for the display shows zero’s or dashes. Once you see zeros or dashes remove your foot.
Wait for the scale to turn off again.
Step up onto the scale for a weight.
If the reset is successful, you should receive a weight right away. If you continue to receive one of the error messages above please call our Customer Service department or contact us via email. You can also try the reset procedure a 2nd time. Sometimes the reset procedure will work the second time.
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