Question about Brother MFC-5460CN All-In-One InkJet Printer

5 Answers

Brother MFC 5460CN No cartridge error

Machine says that magenta is empty, cartridge level reads empty. But when I put a new magenta cartridge in it reads no cartridge open cover and reinstall magenta cartridge. The cartridge is full and is a compatible cartridge not brother brand. I have tried 2 different cartridges and am getting the same error message

Posted by on

  • 3 more comments 
  • Anonymous Nov 15, 2007

    Actual when you put magenta, then check the LCD display, now it may be complaining other cartridge being empty as well. replace all the empty ones before it will work. You can leave the ones that the printer does not complain about being empty. Also you can use refill or refurbished inks, worked great fro me.

  • Anonymous Jan 07, 2008

    Same problem. The suggested solution does not work.

  • onalaska Apr 26, 2008

    where can you get a new car holder and can an amateur install it?

  • kerridge Feb 04, 2009

    same problem here, some suggestions in the comments of this page worked for me, 23 and 115..



    http://dan.hersam.com/2005/03/09/brother...

  • Anonymous Mar 01, 2009

    After replacing black cartridge I get message "no cartridge" the black ink cartridge is full.

×

Ad

5 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

The tape method worked for me on my 1960C. I put duct tape over the window in the front. If there's a place you can see ink, cover it up.

Posted on Nov 18, 2009

Ad
  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

MACHINE SAYS CARTRIDGE EMPTY. HAS NEW CARTRIDGE STILL SAYS THE SAME. I HAVE OPENED AND REPLACED AGAIN. SAME PROBLEM.

Posted on Sep 26, 2008

Ad
  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 7 Answers

Third place I'm posting this today... This solution worked for me:

This is a simple fix. This printer uses a LIGHT SENSOR to detect if the cartridge is installed properly. Numerous things can allow extra light to enter... your solution is this:

Get electrical tape (duct tape may be too thick) and cover the rear sides of your cartridge; along with the recessed square shaped area that is directly in the center of your cartridge. Cut the tape so that you can cover this area without impeding the shape of the cartridge (so it can still be inserted and removed easily) I have used this solution to repair this exact problem on MFC-665CW when installing a continuous ink supply (in place of the original cartridges) You can actually just tape the internal sensor and close the front cover if you want to test it without any cartridge at all (though its not a good idea to print like that as I"m not sure if it will damage the unit) Those of you wishing to only buy Black ink can attempt this if you dont care about voiding the warranty or possibly breaking the unit... just cover the other slots with electric tape.

Posted on Feb 21, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 832 Answers

Buy a original magenta one and install it. If your lucky the error will disappear.
If not, be sure that the compatible ones have stained the circuit board of the indicator. In that case you need a new cart. case.

Posted on Nov 14, 2007

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have this problem with my 5460CN and read about this taping thing. I just can't figure out where the tape goes! Tried about everyplace I think. Anyone have a photo to show me where the tape goes?

Posted on Oct 15, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

MFC-J430W will not recognize any new magenta cartridge!


When installing the cartridges, it is important that you insert them from left to right with the black cartridge first and the magenta cartridge last. The reason for this is because the magenta cartridge has a clip on top of it that goes into the cartridge door sensor. The clip needs to push the sensor in so the printer is able to function with the cartridge door open. If you insert the magenta cartridge first, the printer will think the cartridge door is closed and you will get a error message for the other missing cartridges.

May 29, 2013 | Brother Office Equipment & Supplies

1 Answer

Printer will acknowledge only 3 of 4 new ink cartridges - keeps saying change LC51M


doesn't LC51M refer to Magenta(red) not Cyan(blue). on my J435W the colors goes as follows: BK Y C M LC71 Series cartridges. Maybe you have them switched around? just a thought.

Sep 17, 2012 | Brother MFC-5460CN InkJet Printer

1 Answer

Where do the ink cartriges on a brother mfc 5460cn fo


Your machine is equipped with an ink dot

counter. The ink dot counter automatically

monitors the level of ink in each of the 4

cartridges. When the machine detects an ink

cartridge is running out of ink, the machine

will tell you with a message on the LCD.

The LCD will tell you which ink cartridge is low

or needs replacing. Be sure to follow the LCD

prompts to replace the ink cartridges in the

correct order.

Even though the machine tells you that an ink

cartridge is empty, there will be a small

amount of ink left in the ink cartridge. It is

necessary to keep some ink in the ink

cartridge to prevent air from drying out and

damaging the print head assembly.

a Open the ink cartridge cover.

If one or more ink cartridges are empty,

for example Black, the LCD shows

Ink Empty Black and

Replace Ink.

b Pull the lock release lever down and

take out the ink cartridge for the color
shown on the LCD.

c Open the new ink cartridge bag for the

color shown on the LCD, and then take

out the ink cartridge.
d Remove the protective yellow cap (1).

Note

If the protective yellow caps come off

when you open the bag, the cartridge will

not be damaged.

e Each color has its own correct position.

Insert the ink cartridge in the direction of

the arrow on the label.

f Lift each lock release lever and push it

until it clicks, and then close the ink

cartridge cover.

g If you replaced an ink cartridge, the LCD

may ask you to verify that it was a brand

new one. (For example,

Did You Change Blck?) For each

new cartridge you installed, press 1

(Yes) to automatically reset the ink dot

counter for that color. If the ink cartridge

you installed is not a brand new one, be

sure to press 2 (No).

If you wait until the LCD shows

Near Empty and Ink Empty, the
machine will automatically.

Find this on page 113 of the manual:
http://welcome.solutions.brother.com/BSC/public/files/dlf/doc002135/cv_mfc5460_usaeng_usr_a.pdf


Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response.

Thanks, Joe

Dec 04, 2010 | Brother MFC-5460CN All-In-One InkJet...

1 Answer

Machine says that magenta is empty, cartridge level reads empty. But when I put a new magenta cartridge in it reads no cartridge open cover and reinstall magenta cartridge. The cartridge is full and is a...


maybe it have the ink level chip which can be resetted by removing the cartridge and oning and offing the printer for 5 times within 10 minutes coz it saves data of a cartridge upto 5 use before only.. and 6th time insert it.

Sep 28, 2009 | Brother MFC-5460CN All-In-One InkJet...

1 Answer

Brother MFC-5460CN won't scan because cyan ink empty


Brother is telling us that sometimes the cartridge can be installed too fast causing it not to read. Install it slowly to see if that helps. Also, power down, remove all the inks and power up. Add the inks one at a time when it asks.

Jul 09, 2009 | Brother MFC-5460CN All-In-One InkJet...

1 Answer

Brother MFC-210c-Just replaced ink cartridge & it is already empty


I gave up on this printer and bought a new one from a different manufacturer.

Oct 01, 2008 | Brother MFC 210C All-In-One InkJet Printer

1 Answer

Brother mfc-410cn colour cartridge problem


There may be three problems here.

1.Not doubting your skills for one minute, nor wishing to offend you in any way, but did you remove the protection strip off of the Magenta ink cartridge? Sometimes we forget to do that.

2.Once a new ink catridge is installed, it's best to go to the Brother diagnostic tools section, and run a test. Sometimes an error code is kept, (Ink cartridge is empty), and the diagnostic tool checks this out. It then clears the error code, and 'recognizes' the new ink cartridge.

3.Ink may have dried, for the tiny little holes for the magenta ink cartridge, where it attaches to the body of the printer. Just this one ink cartridge. Suggest you don a pair of rubber dishwashing gloves. MFC-410cn -> Unplugged <- from the surge protector, use a clean, lint free, warm water, damp cloth, and wipe the holes for the ink cartridge, where it lines up with the printer body. This will be where you see that copper metal strip. (Or perhaps it's brass)

To clarify, you are cleaning the printer body. The area where the ink cartridge goes, and the metal strip. The ink passes from the ink cartridge, and goes through holes in the body of the printer. The metal strip is where these holes are located. Allow this area to dry. You may want to use a hair dryer set on low heat to speed the drying process up. Constantly move the hair dryer back and forth. Keep it about a finger length away.

Once you are satisfied this are is dry, reinsert the magenta ink cartridge. Plug the printer back into power. Advise waiting one minute, then turn the printer on.
Use the Brother diagnostic tool.

Should you not be able to find the Brother diagnostic tool, I suggest you go to Start>Hover your mouse cursor on All Programs>Go over to Brother>MFC-410cn>and to the Help section. The Help section, will tell you how to open the diagnostic tool.

Aug 19, 2008 | Brother MFC-410CN All-In-One InkJet...

2 Answers

Black cartridge doesn't print


you need to do a hard reset on the printer as well it might clear up the problem and recognize the ink at its proper levels.

refer to your user manual or let us know and we will find the procedure to do so.

i have a similar model and know how picky they can be.

Aug 03, 2008 | Brother MFC 420CN All-In-One InkJet...

2 Answers

Model mfc-240c


did you replace with brother carts, are you sure machine is refering to mag and yellew being mt, not the other ones, power off, remove all carts, power on , reinsert carts one at a time answer machine when prompted. these cartridges are deemed empty even when they look like they have a little ink left. Try putting in 4 new brother inks

Nov 09, 2007 | Brother Multi-Function Center MFC-240C...

1 Answer

First, wouldn't print black, now won't print magenta- all new cartridges!


Unplug machinepowercord. Open printer and take all carts out. Plug in power. Machine demands carts. Put new one in: Replace with original ink carts!. When asked push 1 (yes New cart). If you have used thirdparty carts, there could be a prob due to construticon or ink quality. In case there is no bk after 3x cleaning cycles anymore, the head is clogged: This happens because the filter in front of the nozzels is clogged by pigmented ink. DO USE ONLY DYE INK for all types of brother inkjet machines!!!

Sep 24, 2007 | Brother MFC 420CN All-In-One InkJet...

Not finding what you are looking for?
Brother MFC-5460CN All-In-One InkJet Printer Logo

3,101 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

James Cagle
James Cagle

Level 2 Expert

478 Answers

Samyfam
Samyfam

Level 3 Expert

379 Answers

Victorman
Victorman

Level 3 Expert

824 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...