Question about Nova Print Artist Platinum Edition Version 25 - Windows

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I cannot print my projects. The printed does not respond. I have not had any problems printing in the past. I have checked and there is nothing waiting to be printed.

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  • Nova Master
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Can you print from another program? If not, then it's not Print Artist.

Posted on May 19, 2015

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6ya6ya
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1 Answer

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select the part of the sequence that you want to copy, hit CTRL+C, open the other project, CTRL +V to paste into the DV sequence...

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restart the print spooler service from "services.msc"..also check if your printer works in safe mode or not,if it prints there you must try stopping firewall settings & then try to print..
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it it helps,rate my suggestion..

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After sitting in power save mode for a long period of time the printer might not function properly. This happens when the printer is plugged into a surge protector. Unplug from the surge protector and plug directly into the wall power socket.


Step 1:

Please try to print Self test Print from the Printer (without PC ie. remove the USB cable from the PC)

Step 2:
If the Self test Print is Ok, try to connect your printer to PC
and Print Test Page
Go to Start >> Printers and Faxes >> Select your Printer F380
then Right click Properties and Click on "Print Test Page"
If this prints Ok then all the connections you have made are correct
In case, it does not print then please check your USB cable try to change it

Step 3:
You can uninstall your Driver
and install the new driver, to download the driver for F380 All in One Printer Please click the below link
Choose appropriate Operating System
HP F380 All in One Printer Driver

I hope this will resolve your problem
all the best




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I had the same problem and it was print spooler on computer.
Check that.

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hmmm...odd to say the least..try this first..

print a test page from the printer settings page.

that should have text and graphics

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Check "Low memory module" on Printer properties / Printing preferences / Advanced...

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