Here are two things to check:
from a PC or Mac computer, go to netflix.com and ask them to reset your password (see netflix link below). Be careful to pay attention to the letter case when creating a password.
Passwords in general are terrible, but with a paid service like Netflix, they can be really important. For help creating a memorable and usable password, check out lifehacker.com (link below)
Best wishes,
jase
Geek to Live Choose and remember great passwords
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