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It often just needs recalibrating. Try turning the scale on while holding the mode/tare button with nothing on the scale. Then press the tare button again. It should show a calibration weight which you should put onto the scale. Then it automatically calibrates.
I thought the scale was just completely broken, I was able to fix by doing the following.
1. turn unit off 2. hold down the on/off/tare AND the MODE button. 3. The unit will come up with a bunch of numbers on the screen. Release the buttons 4. Press MODE once, you will see "100" flash on the screen. if you don't press the button a second time. 5. place 100g of tare weights on the scale. 6. Press MODE button again. After this my scale said PASSED and shut off. 7. remove tare weights and turn device on. It should now register properly.
In my case. the scale was misregistering the 50g weights as 75. I shut it off. I pulled up ever so slightly on the scale plate on the hinge side of the plate are repeated steps 1-7.
I have no idea why they don't have a 3 part calibration on these.
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