Question about Microsoft Xbox 360 Console

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Put in a 360 disc?

Just about every game I have, when I put it in my 360 it goes to a screen that says to play put in a 360 disc (or something like that) in all these different languages... what's the deal and can I fix it?

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Re: Put in a 360 disc?

Usually when this happens it means that the laser head in the drive is out of alignment and so it cannot track in on the boot track of the disc and the system then presumes that whatever you have inserted, it is not an XBox disc or DVD.

I am not aware of any way that you can fix this without voiding the warranty on the device. Your best solution to this is to contact Microsoft via the XBox Support Page and initiate a service request.

Note that if you have chipped your box, sending it to have it serviced is probably not a good idea, and anyway the warranty is already void. In that case you would want to find a local shop and pay to have the drive re-alligned or replaced (whatever is cheaper).

Posted on Nov 15, 2007

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X-box 360 screen says " to play this disc put in xbox 360 console"

That might be something related to your Xbox 360 console itself or the disc you are trying to play on, so first have a look on the Xbox 360 game disc itself and check whether there is any kind of scratches or flaws on it.

If you find a scratch or a flaw on the disc that seems to be the reason and just to check it you can put any other game in your Xbox 360 console and try it once more, if the other game is working fine that definitely assures that it's a fault with the game disc & check on the scratched discs page on our web site for more information about the reason for this issue to occur.

In case there is no scratch or a flaw on the game disc try the following steps:
1- With no discs in the disc tray, go to the System section on the dashboard.
2- Select Console Settings.
3- Select Start Up.
4- Make sure it is set to Disc not dashboard.
If it is set to dashboard, select Disc and try the game again. It should work.
If is already set to disc or you tried setting it to Disc and still not working try the following steps:
1. Just clean the disc & put it back in your Xbox 360 console and see whether it's going to work again or not.
2. If it's still not working try also another discs to know whether it's an issue with the actual Xbox 360 console then or not.
3. If the other discs work fine you can try it then without the hard drive because it might also be something related to the hard drive.
4. If it is still not working so this game disc would be for sure faulty and you have the right to exchange it from the retailer you bought it from as it's not scratched.

In all cases if other game discs are giving you the same error message "To play this disc, put it in an Xbox 360 console" you need then to contact Xbox 360 customer support to send your console to get repaired or exchanged.

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