Question about Rio CE2100 MP3 Player

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An error occured during installation process

The window says "the specified service does not exsist as an installed service" how can i get it to add my mp3 player to this computer so i can add new tracks?

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Re: an error occured during installation process

Even though the company no longer makes them, they do have all software on the RIO website at www.realnetworks

-Tha Mp3 Doctor

Posted on Feb 05, 2008

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If your PC has windows XP sp2 or later and Windows Media Player 11 try to do these steps:

1. Connect the player to the computer.
2. From the computer, select start - Control Panel - Performance and Maintenance - System. "System Properties" is displayed.
3. Select Hardware tab, and open Device manager.
4. Open Universal Serial Bus controllers, and select USB Mass Storage Device or WALKMAN NWZ-XXXXX.
5. Select Action - Update Driver ... from the menu bar. "Welcome to the Hardware Update Wizard" is displayed.
6. A dialog on Windows Update connection will be displayed. Select No, not this time., followed by Next.
7. Select Install from a list or specific location [Advanced], followed by Next for the hardware install method.
8. Select Don't search. I will choose the driver to install., followed by Next for the search and install option.
9. Check Show compatible hardware, and then select MTP Device* in the model list, followed by Next. The device driver is installed.
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I hope this helps.
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Make sure you have media player 11
If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
Download recovery tool off creative's website.
go to my computer > click on hardware tab >
click on device manager button > in the is next screen on the bottom should have>>universal serial bus controllers
(write these down just in case it cant find them)
right click on them and uninstall
reboot let windows reinstall them

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Do you have mediaplayer 10 or 11 installed?

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