Push the cube button and only crush comes out
Hello Cynthia;
My name is Peter. I am a retired field service refrigeration technician.
There is a lever arm on the back of your ice bucket. This arm goes into a opening behind the ice bucket. There is a plastic actuator that raises or lowers to set the dispenser to either crushed or cubed ice.
So, you either have a broken plastic actuator or a bad operating solenoid valve. Both of these components are easily replaced.
Send me your model number which is on the upper inside wall of your fresh food section and I will give you the part numbers of these components.
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