Question about HP Photosmart 3310 Printer

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HP Photosmart 3310 All iN One Printer


I am not getting any black ink onto the paper be it from scanning, printing or receipt of fax.
No error messages, new ink cartridges, printing in greyscale black only, cartridge chips cleaned, many many printhead + alignements undertaken all to no avail.
Took out print head unit and got it cleaned, worked for a couple of days before steaking reappeared and within the space of a few printhead cleans and reprints ink disappeared again. I suspect hardware problem but any help is greatfully required otherwise £280 for 13months printing!

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Re: HP Photosmart 3310 All iN One Printer

Try taking out the ink cartdridge and looking at the contacts where the ink cartdridge meets te cradle, sometimes ink gunks up on the carasel and allthough you change it out, the gunk stays there and just block the new one put in. wear latex gloves when doing this, Black ink is pesky on the skin.

Also, just might want to check the printer settings and be sure it isnt set to print in greyscale.

Posted on Feb 16, 2008

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There there to much to tell you what to do but I found a link for you to see it will tell you what to do just click on the link it will take you there.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

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