Question about HP Photosmart 3310 Printer
I am not getting any black ink onto the paper be it from scanning, printing or receipt of fax.
No error messages, new ink cartridges, printing in greyscale black only, cartridge chips cleaned, many many printhead + alignements undertaken all to no avail.
Took out print head unit and got it cleaned, worked for a couple of days before steaking reappeared and within the space of a few printhead cleans and reprints ink disappeared again. I suspect hardware problem but any help is greatfully required otherwise £280 for 13months printing!
Try taking out the ink cartdridge and looking at the contacts where the ink cartdridge meets te cradle, sometimes ink gunks up on the carasel and allthough you change it out, the gunk stays there and just block the new one put in. wear latex gloves when doing this, Black ink is pesky on the skin.
Also, just might want to check the printer settings and be sure it isnt set to print in greyscale.
Posted on Feb 16, 2008
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Posted on Jan 02, 2017
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