Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Fan is Running

The fan is running, but the ice maker doesn't work; the fresh food side is cold the freezer is cold at the bottom but not at the top where the ice maker is. The ice maker has water flowing into it but does not get cold enough to freeze the ice. Can you help?

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Re: Fan is Running

Your refrigerator isn't defrosting. When you melted the ice on the coils in the freezer you might have noticed a glass tube with a wire going into each end this is your defrost element that is probably bad. If it tests out good then your problem is either in the defrost thermostat, or the motherboard that tells your fridge when to defrost.

Posted on Nov 15, 2007

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Intermitent clicking noie...all else!

Hello Neal;

My name is Peter. I am a retired field service refrigeration technician.

A clicking noise can come from several different areas of your unit:

1.) Your freezer cooling coil fan striking ice.
2.) Your bottom condenser fan striking a bent frame.
3.) Your Ice Maker.
4.) Your overload relay, which is mounted on your compressor and acts like a started for your compressor.

Are your fans running?

Are you cooling - freezer - fresh food section?

Send me the model number. The model number is on a label on the side wall near the top in your fresh food section.

Tell me what is going on and I will help you.

Jan 01, 2015 | Refrigerators

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My freezer seemed to have quit so I cleaned it out made sure the air flow was good and de-iced everything. Now the bottom of the freezer freezes but the top does not nor does the ice maker work. What do...

open the freezer door,do you hear the fan blowing around?it sounds like the evap fan motor isn't running and that's why it's cold on the bottom and not the top,you have to repair this fast or you'll loose your food in the fridge,the fan is what blows the cold air from the freezer to the fridge section.

May 07, 2011 | Amana ARS266ZBS Side by Side Refrigerator

1 Answer

The fridge side is not cooling but the freezer is working


The cold air is not getting from the freezer to the fresh food section. At least three reasons for this.
First,if you see a frost/ice buildup on the back wall of the freezer, there is a defrost issue. The defrost circuit has at least three components: defrost timer, defrost thermostat, and a heating element. If any one of these fail ice will build up on the evaporator coil in the freezer and air will not flow through the coils to the fresh food section. The fan in the freezer moves the air, so if the compressor is running and you don't hear that fan working when you open the freezer door, that is probably the problem.(Fan problems are not rare with Amana/Maytag refrigerators). The ducts through which the air moves usually have a damper door that adjusts as needed. The damper will be in the fresh food section at the top rear. There is also a hole near the bottom in the divider wall that can ice up. If that is plugged that circle of air can't happen. That usually plugs up because of a defrost problem, however even a leaking door gasket can cause this.

Hopefully with these starting points you can zero in on it.


Mar 04, 2011 | Maytag Refrigerators

1 Answer

The freezer stopped working but the frige seem fine. no ice build up on the defrost timer.

No model # given to reference the symtoms. I would surly worry if you had ice buildup on the defrost timer. Some are in the fresh food side and some are outside the compartments. Extreamly rare to have one in the freezer.
Also if this is a standard SxS or top mount system...everything that happens in the fresh food section, happens because of the freezer. Air moves from the ff side to the freezer. The air is cooled down and recirulates back through the freezer and to the ff side. Issue could be ...evaporator fan bad or low RPM, freezer door switch, cold control not cycling on / back on. Compressor intermittantly cycling / bad start device / weak compressor, condenser fan slow or not cycling...should be on anytime compressor is running. Some of these items can be visually checked, some require advanced knowledge and a multimeter for test. Be careful of live voltage and sharp edges.


Mar 01, 2010 | Whirlpool 21.0 cu. ft. Top Freezer...

3 Answers

Food in the freezer on my side-by-side GE Profile Arctica (PSH25MSSA SV) is thawing. Temperature is higher than normal (melted ice cream, etc.) but returns to frozen after awhile. Has happened many times...

It's hard to understand how the refrigerator compartment would be okay, but the freezer is not. The evaporator coils are normally behind the freezer. The cooled air is moved from here to the freezer and refrigerator by the evaporator fan. Is this the fan you are saying is going on and off? Or the compressor fan underneath the refrigerator.

The necessary conditions for proper cooling are:
1. Compressor is running; 2. Compressor fan is running; and 3. Evaporator fan is running.

Oct 18, 2009 | GE Profile Arctica Stainless Steel Top...

1 Answer

I have a GE GSS25WGMD BB Fridge. I have already replaced the Defrost Heater and Freezer Thermostat. The lower sections of the fridge and freezer are very cold. The ice maker will not produce ice and the...

First, when the refrigerator is running, open the freezer door and hold in the light switch so the freezer light goes out. You should be able to hear the freezer (evaporator) fan running. If it is running, then you most likely have a problem with the air damper. It is a motorized door in the very upper left side, back corner, of the fresh foods section. The door needs to be open for air to flow into the refrigerator section. If you place your hand near the vent holes at the upper refrigerator section and the freezer fan is running, FF section warm, you should feel cold air entering. If not, the damper door may have broken. It is not real easy to get at to replace, but that is where your problem may be. Be sure to check the freezer fan first, as a non-working icemaker may point in that direction.

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Whirlpool Refrigerator fresh food section cool but not cold (freezer ok).

The most likely problem is in the defrost system. Behind the freezer panel there is not only an evaporator fan, but also the evaporator itself, and a defrost heater, termination bi-metal, and drain pan (or trough). You will likely find ice build-up in the evap coil. This could be caused by the defrost timer, the heater, or the termination bi-metal.
Have a service tech look at the unit.

May 28, 2009 | Whirlpool 21.0 cu. ft. Top Freezer...

1 Answer

Kenmore elite 596 73503201 no cooling in top compartment

if the freezer is getting cold the problem is due to the cold air from the freezer not getting into the refrigerator. There are several things that can cause this problem. The coils in the freezer icing up and not defrosting properly is one of the things that can cause the refrigerator not to get cold enough. Another problem is the fan that blows the cold air from the freezer compartment into the refrigerator, not working. When the compressor is running open the refrigerator's door and push the switch that makes the light go out. You should hear the fan blowing the cold air from the freezer into the refrigerator, when this switch is pushed in. If the fan is working then you will need to find what is blocking the air flow. Iced up coils are a common problem. The icing problem can be due to a defective defrost timer or something defective in the defrost circuit. Click here for more information. Check for these problems and let me know what you have found.
#1 Refrigerator side getting warm Freezer still cold
Evaporator fan motor not running.
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Defrost heater defective. See Defrost Diagnosis Procedure
Defrost thermostat defective. See Defrost Diagnosis Procedure
Airflow blocked from freezer compartment.
Freezer control turned to "coldest" setting blocking air flow to refrigerator side. On most refrigerator/freezers, the freezer control closes a baffle when turned to coldest setting, and this blocks off the air flow to the fresh food compartment.
Fan blade broken.
Defective door switch on older models.
Light staying on with door closed.
2 Refrigerator & freezer compartments both are getting warm
Make sure refrigerator is plugged in and has power.
Condenser fan motor on bottom under refrigerator not running.
Condenser coil clogged.
Defective defrost timer. See Defrost Diagnosis Procedure
Defective defrost heater. See Defrost Diagnosis Procedure
Defective defrost thermostat. See Defrost Diagnosis Procedure
Evaporator fan motor not running.
Cold control defective.
Compressor overload defective.
Compressor relay defective.
Light staying on with door closed.
Compressor defective.
Low on refrigerant. #3 Freezer compartment getting hot.
Defrost timer stuck in defrost cycle.(replace)
Defrost thermostat stuck.(replace)
Ice maker stuck in harvest cycle
Light staying on with door closed. 4 Ice maker not making ice
Defective inlet water valve.
Freezer temperature not cold enough. (see problem # 2 & 3 above)
Defective thermostat in ice maker.
Defective drive motor.
Water inlet tube clogged with ice.
Defective module in newer style icemaker. 5 Refrigerator sweating around door edges
Door gaskets leaking air.
Defective case heaters.
Energy saver switch not set to reduce exterior moisture
also if require more help click the link please do rate the solution .thanks in advance.thank you for using fixya.

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1 Answer

Freezer not freezing enough and fridge not cold enough

Hello Scott, remove the food from the freezer side and remove the rear freezer panel. You will see a coil and it should be completely frosted over. If not then you have a sealed system issue. If it is froze solid in frost where you cannot even see the coil, then you have a defrost issue. You should have a little frost on all the coil, the defrost is what clears the frost so the evap fan motor can circulate the air thru out the unit. If frost is good, push the light door switch to start the fan. If it isn't running check for 120 volts. If it has voltage, but not running, replace the motor. Hope this helps.

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3 Answers

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