Carraige rod is the rod that holds the cartridges and moves while printing on the paper and spreads ink on the paper and if this rod is jammed it is known as carraige jam.
Please follow the below steps.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01423360&cc=us&lc=en&dlc=en&product=3204464
Please open this link and follow the steps.
If still the issue persists, please follow the below steps.
STEP 1.
1. Un plug the power chord from the back of the printer.
2. Press and hold the power button of the printer.Wait for 30 seconds.
3. While holding the power button, re-plug the power cable.
4. Turn on the printer, if it is not on.
STEP 2.
Reset the All-in-One to the factory default settings by using these instructions:
1. Unplug the power cable from printer when the printer is powered on.
2. Press and hold OK and HELP buttons while plugging in the power cord.
Thanks Bye.
Please take care and KEEP SMILING.
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