Over heats and shuts off cleaned all filters and still happening what else could I be missing need help trying to troubleshoot this please whatever advice you can give would be appreciated

Hi there, it's Jack at Dyson.

Like most Dyson vacuums, DC41 includes a thermostat which shuts the machine down for protection if it starts to overheat. If you've already washed both filters - in normal use we recommend doing this at least once every three months - there may be a temporary blockage somewhere in your machine.

To resolve this, please follow each of the steps shown in our two video guides below. This will ensure the wand, hose and all internal ducts are free of blockages:


I'm confident this will help, and get your DC41 up and running as normal again. But if you would like some further help from our experts, you're welcome to get in touch directly. In the event of your machine needing a repair, we can also confirm if this is covered under your Dyson warranty. You can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).