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SHR-1040 - rewind from end of footage??

We need to view the recording from last night. Is there a way to rewind to view it or go to a specific date/time? I tried the search, entering the date I am looking for (11/13/07) - and it shows the start date of the record as 4/23/07 end date as 11/14/07. When the search finishes, it starts play at the beginning (4/23/07). The record is 24 hours a day/7 days a week. Short of fast forwarding through 9 mos of footage, is there a way to view last night in a faster manner?? (Samsung's customer service did not have any solution, and this is taking FOREVER.) Thanks for your input...

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  • prettygirly Nov 14, 2007

    Our unit was on continual mode and by all indication appeared to be recording, but the footage I can view loops from 4/23/07 - 4/30/07. Samsung said there could be a bad any event, we have had the false sense that it was recording/saving data and we are figuring this out the day after a major theft. If it says it's recording (recording lock on, on continual mode, red light on monitor indicating the record status, at time of stop end date was today's date - now the end date says 01/01/70) is there a way that last night is on there and how can we retrieve? I may change my tune on this product should I be able to view yesterday...but right now, I am in shock over having a security system that in all indications appeared to be working when we can't get any more recent footage than 7 months ago.

  • Derbedude Dec 16, 2007

    I'm having a similar problem. I just want to see who at my door at 10 am on Saturday. I go to 'date time search' and enter 12/15/07 10:00:00. It starts playing back starting at 04/27/07 19:00:00. Okay, so I fast forward from yesterday to today and keep checking on it. I went back to sleep and when I woke up I had passed yesterday and it had looped back passed the install date. I went to rewind it and it stops on 04/27/07. As an experiment I set the date time search to 04/28/07 09:00:00. It says SEARCHING on the screen and then starts playing from 04/27/07 09:00:00. So it seems to search ok for a few days from the date of install. But that's not what I need. I'm not opposed to taking out the hard and putting it in a PC to search for the date. I wonder if prettygirly can take the hard drive out and read it with a PC. It seems like it should be doable.

  • Anonymous Apr 21, 2008

    I am experiencing the sme problems with my unit. I have tried setting it up for continous record as well as motion sensing recording. In both cases the system appears to be recording (red light at the top of the screen and the red record led on the unit) but I have found that I have to watch the green HDD led on the unit as well. Normally it is flashing all the time, indicating that there is disk activity. However, sometimes it remains on and sometimes it remains off. When this occurs, I have no control over the unit. I can't get a menu to come up, I can't stop the recording. It just doesn't respond. I have to cycle the power on the unit to get control again. When I the disk space there is still plenty of room. I've tried a manufacture reset several times. I've also erased the HDD several times. Occasionally, right after erasing the HDD I will check to ensure tht the space reported is 0 used of 160 and I have found it reporting some very crazy numbers. I think I am going to try replacing the HDD. Just as others have reported, Samsung's support is worthless.



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I'm wondering if the firmware can be upgraded as that might be the easiest thing. My other thought was that putting the hard drive into a PC and trying to view the video might be a way to see it.

Posted on Dec 16, 2007


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