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How to get a replacement pole

7 1/2 ft umbrella

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You can search on the Internet or find it with those person who can repair shoes or other tools.

Posted on Jul 13, 2015

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Posted on Jan 02, 2017

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I am having the same problem as a previous post but the 3 answers were not really answers. I have a new 9ft hampton bay rectangle umbrella and the pole bent and broke last year. The upper portion of the...


Hi and welcome to FixYa, I am Kelly

There are 2 ways to go about getting replacement parts for your 9ft Hampton Bay umbrella pole. .
(FYI - Hampton Bay is owned by Home Depot)
You can call the Home Depot customer service line at 1-800-654-0688
or
Hampton Bay Company has its own customer service number at 1-877-527-0313 where you can also find parts for their products.

I think you would have better luck with the 2nd number.

Thanks for choosing FixYa,
Kelly

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