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The cover for the DVD/CD won't stay closed. Can I return for repair or replacement? I have a 3-year warranty from Square Trade.

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Perhaps if you contact them we have no knowledge of their business

Posted on May 03, 2015

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1 Answer

Why won't DVD play?


PROBABLY HAS A FAILURE. If it's on warranty, return to specified service. If not, call a technician ad do a diagnose if it can be and if worth to reapir.



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Jun 22, 2015 | Televison & Video

1 Answer

Is a cracked screen covered under the warranty?


Hi Abby,

Most manufacturers do not warranty "damage from handling, misuse, neglect, accident" as that is not they way their products are intended to be used. Warranties usually apply to defects in workmanship and failures not associated with the list of things above.

This is why 3rd party warranty companies such as "Square Trade" came into being. These companies will offere to extend your manufacturer's warranty to 2, 3 or more years and offer protection from the types of problems they do not cover - drops, submersion, breakage, etc. Cost is based on the product, cost, length of warranty term and extent of coverage. As long as it wasn't stolen - return all the parts of the covered device for repair, replacement or reimbursement. You can also usually insure these products as a special "rider" on your homeowners insurance, too. Contact your agent to learn about the availability and cost of this coverage.

Good luck!

Feb 25, 2015 | Tablets & eReaders

1 Answer

Dvd writer not read any cd/dvd for last 3 month..?


1. If still in warranty, return for another
2. Clean read lens (purchase cd lens cleaner)
3. Purchase new drive (preferably a different bland)

Aug 04, 2012 | Samsung SpeedPlus DVD-Writer 20x, Black ...

1 Answer

Tripod repair


If it was purchased less than 1 year ago and you have documentation then send it back to Promaster for repair or replacement under the 1 year warranty. If it is out of warranty then there is a bit more of a problem. It is often not worth repairing or trying to get parts for fix certain tripods, Promaster among them. If you would like to send the tripod to:

Spartan Photo Center
197 East Saint John Street
Spartanburg, SC 29306

We will give you a 50% trade in on another similar Promaster tripod. Send this note with your contact information and the tripod and we will contact you with what a similar replacement will be and the total cost including return shipping.

Mar 25, 2010 | Photography

1 Answer

Drive won,t play discs and sometime won,t reconize that a disc is


If the "bad" disks work fine in some other DVD-player, then it's time to spend $40 and buy a new DVD-writer.

Or, if your current DVD-player is under the manufacturer's warranty, exercise the warranty, to get it repaired/replaced.

Dec 28, 2009 | Fantom Drives DVD-RAM Burner

2 Answers

Emachine EL1200 won't burn dvd's.


I researched the Emachine EL1200 and it IS equipped with a DVD burner so there is no reason it shouldn't work. Return it while it is still under warranty. There is a 1 year warranty.

If it is out of warranty (system is older than 1 year), the drive can be replaced.

Aug 15, 2009 | E-Machines emachines (emachinees) CD-ROM...

1 Answer

Guarantee


This is a quote from the CyberHome Manual: Limited Warranty

1. WHAT DOES THIS WARRANTY COVER? This warranty covers any defects or malfunctions in your new CyberHome DVD player/recorder/writer or accessories.

2. HOW LONG IS THE PERIOD OF COVERAGE? This warranty is valid for service as follows: Three (3) months no charge for labor and up to one (1) year for parts from the date of purchase.

3. WHAT WILL CYBERHOME DO?

LABOR: If the product is determined to be defective within three (3) months of the date of purchase, CyberHome will repair or replace it at no charge. After the three (3) months has expired, you will be responsible for any labor charges.

PARTS: If service is being performed by a CyberHome technician, the cost of parts is covered for up to one (1) year from the date of purchase. CyberHome will not repair or replace defective parts unless the work is performed by a CyberHome technician.

Proof of purchase that is evidence in the form of a bill of sale or a receipted invoice must be provided at the time service is requested in order to receive warranty service.

4. WHAT DOES THIS WARRANTY NOT COVER? Any damage or problem that results from misuse, abuse, or an act of God (such as flood) are not covered. This warranty does not permit recovery of consequential or incidental damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.

5. HOW DO YOU GET SERVICE? You must be issued a Return Merchandise Authorization (RMA) number by CyberHome's Customer Service Center. to receive an RMA, contact customer service at 1-888-302-2727 or email customer service at support@cyberhome.com. Upon receipt of an RMA number, you must the the product back, postage prepaid to:

CyberHome Service Center
48350 Fremont Blvd.
Fremont, CA 94538
RMA #


The RMA # must be visible on the outside of the package in order for CyberHome to accept delivery of the returned product.

6. HOW DOES STATE LAW APPLY? This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

CYBERHOME DOES NOT OFFER REFUNDS.

WARRANTY IS INVALID IF PRODUCT IS MODIFIED, ALTERED OR OPENED.

CYBERHOME RECOMMENDS PUTTING UNIT IN A WELL VENTILATED AREA.


Periodic changes are made to our warranty. Please contact customer service or visit our website at: www.cyberhome.com for the latest information regarding your product or warranty.

Mar 23, 2009 | Cyberhome DVR 1600 DVD Recorder

3 Answers

LG DVD REWRITER


This unit should have a year warranty. Check with LG and your particular model on this. If it is under warranty, it should be able to be replaced for free.

Perhaps the portion of the laser pickup that modulates the red laser (used for the CD/CDR part) has failed.

This is not something that can be easily fixed by an average (or even most experienced) technician

Mar 30, 2008 | LG (GCC-4522BI) CD-RW/DVD-ROM (Combo)...

1 Answer

Myron & davis dvd problem


This indicates that the DVD Player is unable to detect any disk inserted in the DVD Player Compartment. Check the player using a known playable DVD and Music CD. If these operate normally, the Disk is probably faulty. If the known disk does not play, clean the DVD Laser lens as detailed elsewhere in these FAQs and try again. If unsuccessful, check that the DVD LID is seating properly and latching in the fully closed position. If this does not work and the product is within the warranty period, simply return it to the retailer from where it was bought together with your receipt as proof of purchase.
This is what I found about your unit.
If it is under warranty, the best thing is to bring it in for repair or replacement.
Disconnect the power from the source and hook back up. It may clear.

Mar 05, 2008 | Venturer PVS1950D Car DVD Player

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