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How to clean or dislodge a block in Dyson vacuum model 260 wand hose

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Use a long thin pole like a broom stick.

Posted on May 02, 2015

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2 Answers

My Dyson works perfectly well with the base plate. As soon as i use the hose part it tends to loose all power and i cant even stretch the hose properlu


The hose is blocked, so you have very little suction at the end. The vacuum in the hose is pulling the hose shorter. With the vacuum turned off, push a broom handle through the hose to dislodge the blockage.

May 11, 2016 | Dyson DC40 Multi-floor Vacuum DC40

1 Answer

How do I remove a coin stuck in the wand?


Hi there, it's Jack at Dyson.

If you haven't already detached the wand from the end of the flexible hose, we'd recommend doing so:

coin-stuck-in-wand-part-remove-syhfdqv5jz2enfgho5hm1xhc-4-2.jpg

With the wand removed, you should be able to use something like a garden cane to dislodge the coin.

If you'd like further help or advice after giving this a try, just call the Dyson Customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Jul 18, 2015 | Dyson DC25 All Floors Bagless Upright...

1 Answer

Wand on dyson dc 17 is clogged


Hi there,

If you've noticed a blockage in your DC17's wand, you should be able to remove this using something like a garden cane to dislodge it, after separating the wand from the end of the hose. Take care not to damage the wand when you do this.

You may also want to run through the troubleshooting steps shown in our online Support guide to make sure there are no other blockages in the machine:

http://www.dyson.com/support/help.asp?article=954&product=DC17-ANIMAL

If you'd like any further assistance or advice, please call our Helpline on 1-866-693-9766, or email us at askdysonUS@dyson.com.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Mar 14, 2012 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

Blockage when using hose


Hi there,

I'm sorry to hear you're having difficulties with your DC24. If the hose or wand appears to be blocked, the easiest way to locate and remove any obstructions is to follow the steps shown in our online support guide:

http://support.dyson.co.uk/support/dc24/dc24-multi-floor/how-to-use-your-dyson-vacuum/how-to-remove-a-blockage/removing-blockage-from-wand-and-hose-step-1

This should resolve the issue, but for any further assistance, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US), so we can help.

Best wishes,

Jack
Dyson Online Customer Support

Jan 14, 2012 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

The hand held attachment no longer has suction. The hose collapses when I try to use it. Have cleaned the vacuum thoroughly and the filter. This still happens. Ive taken all the parts off and cleaned...


Hi, please ensure that the hose is fitted correctly into the base of the Dyson. If this becomes loose or detached the machine will not **** whilst using the hose. Also check that the u bend is fitted correctly. Finally check that the vent on the left hand side (when standing behind the machine) is correctly inserted. The other issue could be that the Wand itself is blocked. Try detaching the wand from the hose and see if the hose has suction. If it does then the wand is blocked, if it doesnt then the problem lies elsewhere.

Nov 12, 2010 | Dyson DC07 Animal Bagless Upright Cyclonic...

3 Answers

Dyson DC17 Animal does not have enough suction from the wand handle to power the mini turbine head. The wand handle has very little suction.


Hi its Darran at Dyson.

It sounds as though your wand/hose assembly is blocked. Try following the blockage procedure in your user guide or visit our website's support section where you can use our self help guide to diagnose problems.

www.dyson.com

Kind regards
Darran
Dyson Customer Service

Mar 10, 2010 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

A Dyson dc 17 Animal and the wand/hose has lost suction


Hi its Darran at Dyson.

From your description of the problem, it sounds as though the wand/hose is blocked. To check this, remove the wand/hose assembly from the machine, switch it on and test the suction from the top of the wand with your hand. If the suction is poor, remove the wand from the hose and test the suction from the top of the hose. If its good here, then you know that the wand handle is blocked.

For the full diagnostics, check out the Support section on our website at www.dyson.com or call our Helpline on 1866MYDYSON.

Kind regards
Darran
Dyson Customer Service

Jan 30, 2010 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

I just bought a used Dyson DC07. Works good but


Hi its Darran at Dyson.

From your description of the problem, it sounds as though the wand/hose is blocked. To test this, please remove the wand from the machine and switch on, testing the suction from the top of the wand handle. If the suction is poor, remove the wand from the hose and test the suction from the top of the hose. If its strong from the hose itself, the wand is blocked and you will need to clear this.

If there is poor suction from the hose, you can remove this by unclipping it from the base of the machine and can then remove any blockages. It is also worth checking the hose for any splits or holes.

If you need any further help or advice, please visit our website at www.dyson.com and check out our support section.

Kind regards
Darran
Dyson Customer Service

Jan 30, 2010 | Dyson DC07 Animal Bagless Upright Cyclonic...

2 Answers

No suction on wand of Dyson DC14 Animal


Hi its Darran at Dyson.

It sounds as though the wand handle is blocked. To check this, remove the wand/hose from the machine as if you were going to use it to vacuum the stairs. Switch the machine on and test the suction at the top of the wand handle with your hand. If the suction from the wand is poor, remove the wand from the hose and test the suction again from the top of the hose. If the suction here is good, then you know the wand handle is blocked. If the suction is poor at the hose, you can remove the hose from the machine and clear any blockages here.

For the full blockage procedure please visit the support section on our website at www.dyson.com.

Kind regards

Darran
Dyson customer Service

Jan 10, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

My dyson exrenable tube wont lock in


Hi there, its Darran at Dyson.

Sorry to hear of the problem that you are experiencing with your Dyson vacuum cleaner.

If you are having trouble locating the wand handle back inside the hose, it could be that the hose itself is blocked. Remove the wand handle completely from the hose, then un-clip the hose from the base of the machine to check for blockages.

To ensure you are correctly stowing the wand handle, please check your user guide or our website at www.dyson.com and visit the Support section.

Kind regards
Darran
Dyson Customer Service



Dec 24, 2009 | Dyson Ball DC24 Bagless Upright Vacuum

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