Question about Ricoh Aficio SP C410DN Laser Printer

1 Answer

Why is it indicating black toner is empty?

Error message says to add black toner. Have replaced toner and photoconductor unit

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  • 129 Answers

[Cause]
This may be caused by the Toner ID switch, that contacts the ID PWB on the Toner Bottle. The Toner ID switch has 4 wire contacts, if one of the contacts become crossed over this error may occur.

[Action]
Uncross and straighten the contacts.
If issue remains replace ID Chip Connector Harness [Part Number: G102 1120].

Posted on May 13, 2015

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