Question about HP Photosmart C7180 All-In-One InkJet Printer

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The black ink is not working how do i fix ? - HP Photosmart C7180 All-In-One InkJet Printer

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  • AaenergyPsychic MoneytreesCarracino

    my hp c7180 it copies in color but when i press black it comes out blank and the color is a little off

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  • HP Master
  • 5,631 Answers

It might be empty, clogged or damaged.. Take it out and go to some ink filler service where they have an ultrasound unclogger ; they can verify status of the head, refill it or rate it, if that's the problem..
If problem is clogging, might be too late because sometimes if you keep your printer head in use, might not be possible to repair it.
If it is damaged, no way, you must buy a new one.

Posted on May 02, 2015

Testimonial: "i put in a new cartridge"

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Posted on Jan 02, 2017

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We refilled our own black ink cartridge this week. The printer worked fine for a while, then all of a sudden the computer says that the black ink is empty and won't print anything. I checked the black ink...


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Hmmm....that sounds to be an issue with the ink cartridges...

You might be using ink cartridges purchased other than Dell or Staples...since these are the two who sell Dell Ink.

If thats not true, then take out both the cartridges in the printer.

Lets isolate the issue

1. Try only Black cartridge on Color slot(right). If you get Install both ink cartridges error, then its an issue with the Black ink cartridges and if you get message that install Black ink cartridge then its an issue with the prrinter.

2. Now install only color cartridge on Black cartridges slot(left), If you get color cartridge missing then its an issue with the Black cartridges which you are using and if you get install both ink cartridges then its an issue with the black slot on printer.

3. If issue found to be with Black ink cartridge then wipe the Nozzles(bottom) of the ink cartridge with lint free cotton cloth from back to front 5-6 times.

4. Also try replacing the ink cartridges purchased only from Dell or from Staples. Purchased from somewhere else or refilled might not work.

5. If issue found to be with printer, then i would suggest you to purchase new printer then.

Hope this fix the issue

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Make sure the contacts are clean where the cartridge connects to the printer electrically. A little alcohol wipe is good for this. Clean contacts on both the cartridge and the carrier in the printer.

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