I also was not able to copy, scan or fax multiple pages through the ADF of our HP Officejet 7210 AIO, but it would print well from the computer.
It would either grab several pages at once, or not grab paper at all. The device was trying to work but had poor traction action. Not sure if that's the same issue you are facing, but if it is, this is what fixed my 7210: I purchased part number C7309-60091 which is the feed roller assembly, and part number C7309-60076 which is the separation pad from Encompass Parts, and replaced them. The ADF works great now. The HP Officejet 7210 had only 5,000 pages printed on it, so I chalked it up to our very dry atmosphere here.
Paper Loading
Rear Feed, Continuous Forms
Use the rear-feed path for printing on single-thickness,
continuous-form paper.
Use the single-sheet path (top feed) for graphics or charts.
! If you have paper in the paper path, be sure to remove it
before installing rear-feed paper.
1 Lock Lever
2 Upper Tractor Cover
3 Pins
4 Lower Tractor Cover
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1 Move the paper lever to the position marked "REAR."
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2 Grasp the tabs lift off the paper separator.
3 Pull up on the lock levers and open the tractor covers.
Then, move the right tractor to fit the width of the paper.
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4 Place the first two holes in the paper over the tractor pins
on either side. Close the tractor covers.
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5 Move the left tractor to align the edge of the paper with
the appropriate reference mark (1). Then, push back the
lock lever.
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6 Adjust the position of the right tractor to center the holes
in the paper on the pins. Then, push back the right lock
lever.
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7 Install the paper separator. Place the wire guide (1) on the
pull-up roller assembly (2).
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8 Press FF/LOAD. The paper feeds into the printer.
! The factory default setting for the Top of Form (where
the printing should begin) is one inch down from the top
of the page. To change the setting, see "Using Your
Printer, Top of Form (TOF)."
Top Feed (Single Sheets)
Use the single-sheet path for letterhead stationery, memos,
and individual envelopes.
! If you have continuous-form paper in the path, press
PARK to remove it before loading single sheets.
1 Make sure the printer is on and deselected (SEL light off).
2 Place the paper lever in the position marked "TOP."
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3 Open the carriage cover. Raise the paper separator to the
single-sheet position.
4 Make sure the wire feed guide (1) is secured in the sheet
guide.
5 Adjust the paper feed guides (1) for the width of the paper.
Place a sheet of paper in the separator. The paper will feed
into the printer.
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If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy New Year!
Thanks, Joe
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
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