You need to make sure that the
embroidery arm is able to move freely
be sure that it has no obstructions like a wall behind your sewing table or
fabric that may be stacked nearby. If all is clear you probably have thread wrapped somewhere inside the
embroidery unit it only take a little bit to jam up the works. You can try to take off the cover by flipping the unit over and
removing the screws to the
embroidery arm. I would take it to the shop where you bought it they should be able to help you for free if it is new. If you have the original packaging you can send the machine to Steve's at
www.stevessewandvac.com just send them an email they can help.
×