Question about Washing Machines
A 4E code on Samsung washers means that the washer isn't filling properly or the sensor isn't detecting the water flow. First, make sure that the water shut-off valves are open. Next make sure that the drain hose outlet is positioned above the fill level of the washer. (This avoids the water being suctioned out of the tub.)
Turn off the shut-off valves and disconnect the fill hoses from the washer and the valves. Clean the filters in the washer and at the valves. Reconnect the hoses to the valve and place a bucket under the other end. Open the valves and check that you have good water flow from both hoses. You may want to replace the hoses. (Some washer fill hoses are designed to clamp shut if they detect a leak. This anti-burst feature will reduce the water flow to a trickle. Since the washer fill sensor detects the amount of water in the tub within 8 minutes, that will trip the error.)
If the washer isn't filling and there is plenty of water coming from the water line, the fill valve probably failed in the closed position. If the water level is rising, then the sensor is probably faulty.
Please add a comment with the full model number of your washer. Then I may be able to point you to the parts. If the washer is under warranty, contact Samsung.
I hope this helps.
Posted on May 02, 2015
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Posted on Jan 02, 2017
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