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Does not work.

Bought it a long time ago, but hasn't worked almost immediately after. Want to use it now, but how do I get it to operate?

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I think this is pertaining to a printer you bought a long time ago? With that in mind....there are soooo many things that could come into play when troubleshooting such a basic question, but I will be general and brief with some of the most identifiable problems that you may be experiencing.

Make sure that the printer is correctly plugged into the electrical supply and to your computer.

Make sure the printer software is correctly installed on your computer.

Click control printers and devices....look to see if your printer is listed as an installed device....make sure it is the default printer on your computer, (it will be indicated as default by a green checkmark or some other symbol). to access the properties of the printer to change it's default condition...right click on the printer icon that represents your printer. change it to be the default printer if it is not.

The power button on your printer has to be on to be able to see your printer on your computer screen.

Check to see if it works.

If you hear the printer working at all when you try to print?

If you do....check your ink cartridges and if they have been sitting a long can try to clean gently with a q-tip and alcohol. Remove the ink cartridges from the printer to do this. If still no printing...replace the cartridges.

good luck and I hope I was helpful.

Posted on May 01, 2015


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