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The washer will not drain.I have watched it re-fill in the last minute while spinning than it gives "5d" long drain code.wondering if electronics are messed up.

Unplugged and replugged back in, this does not appear to reset the load timing. What am I missing?

Posted by Anonymous on

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S d. Error could be a bad drain pump sometimes the impeller brakes off be sure to use only h e. Soap and 2 tablespoons

Posted on May 04, 2015

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6ya6ya
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Posted on Jan 02, 2017

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I have a WTW6400SW2. Always get 5d code if we use high spin speed or do large load. Also seems to take forever for tub to drain. Related problems? In the past have epoxied exterior of drain pump due to...


Hi

Error code SD/5d means LONG DRAIN. This error appears when the drain time exceeds 8 minutes and the water valves turn off. After 4 minutes the "Sd" error will be displayed, and then 4 minutes later the F21 error code will be displayed. Press PAUSE/CANCEL two times to clear the display. Please Check the drain hose and make sure it is not plugged or kinked. If the drain hose if fine then unplug the washer and check the electrical connections at the pump and make sure the pump is running. Check the drain pump filter for foreign objects. To access the drain pump and filter remove the front kick panel and trace the drain hose to the bottom of the washer, drain pump would be located there. If you are not able to access it, then replace the back panel as well. Plug in washer or reconnect power. If the issue is still not resolved then you would need to replace the drain pump. Hope this helps...please post back for further assistance.

Daniel

Aug 15, 2011 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

My whirl pool duet sport keeps having an error message of f21 and 5d. i read that it means the water is not draining right. what can i do to fix this?


F21 means to a long drain.
Basically means that water is not pumping out quick enough. If all the drain lines have been checked for blockages and restrictions the manufacturer recommends the pump is replaced. Some times the impeller can become damaged or the motor which can cause the pump to work slower then it should causing this error code. If you took off the hose from the tub to the pump and found nothing then I doubt there is a blockage in the drum (it would have moved into the drain filter).

Sd or 5d error SUDS LOCK (OVERDOSE OF DETERGENT DETECTED DURING THE WASH CYCLE)
If suds are detected continuously by the pressure switch during the drain or spin phases, the washer will fill 4 liters of water and during 5 minutes the unit will rest without tumbling, the water will be drained and it will try to spin or drain again.

If too much detergent was used:
- Run the unit through a RINSE/SPIN cycle.
- Run a NORMAL cycle without adding any detergent.

This should clear the unit of the excess detergent.
1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the drain pump, pressure switch, and Central Control Unit (CCU).
4. Check/clean drain pump filter of foreign objects.
5. Plug in washer or reconnect power.
6. Check drain pump.
7. Check the pressure switch.
8. Verify CCU operation by running a Diagnostic Test or any cycle.

Hope this helps.

Aug 15, 2011 | Whirlpool Duet Sport HT WFW8400TE Washer

1 Answer

Our whirlpool sport will not drain, 5d code has appeared. what can we do


SUDS LOCK (OVERDOSE OF DETERGENT DETECTED DURING THE WASH CYCLE)

If suds are detected continuously by the pressure switch during the drain or spin phases, the washer will fill 4 liters of water and during 5 minutes the unit will rest without tumbling, the water will be drained and it will try to spin or drain again.
Possible Causes/Procedure
• If too much detergent was used:
- Run the unit through a RINSE/SPIN cycle.
- Run a NORMAL cycle without adding any detergent,
• This should clear the unit of the excess detergent.
1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the drain pump, pressure switch, and Central Control Unit (CCU).
4. Check/clean drain pump filter of foreign objects.
5. Plug in washer or reconnect power.
6. Check drain pump.
7. Check the pressure switch.
8. Verify CCU operation by running a Diagnostic Test or any cycle.

Nov 30, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

What dos 5d means before the spin. When the time


Hi


Thanks for using FixYa. Error 5d means too much detergent was used. Try the following procedure---

Run the unit through a RINSE/SPIN cycle.
Run a NORMAL cycle without adding any detergent.

This should clear the unit of the excess detergent. If still the problem persists, then please check the following things--



1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the drain pump, pressure switch, and Central Control Unit (CCU).
4. Check/clean drain pump filter of foreign objects.
5. Plug in washer or reconnect power.
6. Check drain pump.
7. Check the pressure switch.
8. Verify CCU operation by running a Diagnostic Test or any cycle and replace the part that has gone bad.



Please do rate the solution if the issue is resolved or else revert for further assistance.



Thanks
Rylee

Aug 11, 2010 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

Error code Sd (or 5d)


It means Suds Lock(Overdose of Detergent Detected During The Wash Cycle).If suds are detected continuously by the pressure switch during the drain or spin phases,the washer will fill 4 litres of water and during 5 minutes the unit will rest without tumbling,the water will be drained and it will try to spin or drain again.

If too much detergent was used:
– Run the unit through a Rinse/Spin cycle.
– Run a Normal cycle without adding any detergent.
This should clear the unit of the excess detergent.
1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the drain pump,pressure switch and Central Control Unit(CCU).
4. Check/clean drain pump filter of foreign objects.
5. Plug in washer or reconnect power.
6. Check drain pump.
7. Check the pressure switch.
8. Verify CCU operation by running a Diagnostic Test.

Apr 11, 2010 | Whirlpool Duet Sport HT WFW8400TE Washer

2 Answers

What does 5d mean?


If suds are detected continuously by the pressure switch during the drain or spin phases, the washer will fill 4 liters ofwater and during 5 minutes the unit will rest without tumbling, the water will be drained and it will try to spin or drain again.


Possible Causes/Procedure
If too much detergent was used:
Run the unit through a RINSE/SPIN cycle.
Run a NORMAL cycle without adding any detergent.
This should clear the unit of the excess detergent.

1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the drain pump, pressure
switch, and Central Control Unit (CCU).
4. Check/clean drain pump filter of foreign objects.
5. Plug in washer or reconnect power.
6. Check drain pump.
7. Check the pressure switch.
8. Verify CCU operation by running a Diagnostic Test or any Cycle.

Aug 15, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Keep getting error code sd or 5d and sometimes a F error on my HE 2plus washer. Is there an inexpensive solution to the problem or should we be shopping for a new washer?


Hi

The Sd or 5d indicates that excessive suds are detected by the washer during the drain or spin phases of the cycle. The washer will stop and fill with 4 liters of water and then wait for 5 minutes to allow the suds to dissipate before continuing. If the suds cannot be reduced or eliminated so that the washer cycle can continue, it may stop and display the F21 (long drain) fault code. After the suds dissipate, you can normally drain the washer and spin out the clothes using a RINSE/DRAIN & SPIN cycle. Make sure that you are using HE (High Efficiency) detergent in the appropriate amounts to prevent excessive suds in the washer. This should prevent the washer from going into this routine.

And if you still face the same error then probably there is something(coins, socks, dirt, debris, etc) stuck inside the drain filter of your washer. You'll need to check the drain filter. To access the drain filter. To check the drain pump follow these steps:
  1. Unplug the washer to completely disconnect electrical power.
  2. Remove the bottom front service panel as shown in the first image below.
Also check your drain hose for a kink or clog. Check the washer house drain for a clog or restriction. Test the washer to see if it will drain properly.

Also refer to these diagrams for more details--

Kenmore Drain filter and pump link1

Kenmore Drain filter and pump link2

Please do rate this solution and revert for further assistance.

Thanks
Rylee

Jul 13, 2009 | Kenmore HE2 Plus Front Load Washer

1 Answer

F21, 5d, and now not working


I had to call the Whirlpool service man. He came and concluded that the control panel was the culprit. He said it could be that the contacts were bad, but he didn't want to unstack the washer/dryer (dryer is on top of washer) to check it. He was suppose to call me to day with a price for another control. I'm just going to go and buy another machine. Can you recommend a reliable front loading washer?

Thanks for all your help!!!
Judy

Jul 31, 2008 | Whirlpool Duet GHW9150P Front Load Washer

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