Question about Fellowes Office Equipment & Supplies
You may have dust that has built up around the photo sensor that looks for paper. Try getting a can of compressed air and blowing the sensor off with it. Hope this helps!
Posted on May 15, 2015
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Posted on Jan 02, 2017
SOURCE: fellowes p45C
Please call us (Fellowes) at 1-800-945-4545 to check and see if this is a warranty issue or if we can troubleshoot the machine for you. It sounds like you may have a gear that went out
Posted on Mar 21, 2008
If this unit is worth it to you, you can build your own gear.
Here is a link to get plastic repair materials to make plastic parts. This site also will have materials for repairing plastics.
Another possibility is to search Ebay for a unit like yours which has other problems. Never can tell... it may be there.
Make sure you ask for the model of the unit in your search (on the NET as well. The serial in this case is not needed.
Posted on Jul 26, 2008
I just had the same problem. I called the 800 # they asked for proof of purchase to replace if 1 year old. I did not have it so...... I took it apart ------ unpluged ! Only to find all gears are fine, service dept. said gears cause this problem, not so with mine. Remove top by pulling of base remove 6 screws on under side, played with the switch inside a bit and, it now works, do not know how long but for know it does. My opinion is the relay gets dirty, and you cannot clean it without talking whole thing apart.
Posted on Apr 21, 2009
Note that the sensors that tells the shredder to stop are underneath the unit.
Pull out the tray, put the unit on the side and you'll see two places where there are two flat-head phillips screws holding the optical sensors in place (no need to unscrew them). Just wipe the visible part of those two sensors with a rag.
The sensors that are readily visible on top of the unit tells the shredder when to start.
Posted on Jun 25, 2009
Tips for a great answer:
The majority of Fellowes personal shredders (small shredders that can fit under a desk) are repairable and will have parts available. If you would like to check your model shredder to determine if parts are available, please click the "Ask a Question" tab above, and advise the model of shredder, the shredder's serial number and a description of the part needed. The serial number will be located on the bottom side of the shredder head below the bar code.
*** Please note: If your shredder is still within the warranty period, we ask that you do not open your shredder until speaking with a Fellowes Representative, as opening the unit may void your warranty.***
Fellowes office/commercial shredders (large shredders that cannot fit under a desk) are repairable and parts will most likely be available. Please do not try to repair the shredder yourself or you will void your warranty. Models included in the office shredder line are 125i Series, 225i series, 325i series, 380 series, 420 Series, and 480 series.
If you would prefer to have a local servicing dealer provide repair service to your office shredder, and would like to find a dealer in your area, please see the below link to search for a dealer by zip code.
To order replacement parts, or if your model shredder is not listed, please click the "Ask a Question" tab above to ask us about your shredder. *** Please be sure to include your serial number from your shredder for the fastest service ***
Our office hours are 7:00 AM to 7:00 PM, Monday through Friday Central Standard time.
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