Sounds like a small hole in the plastic water tube inside the door. It is a replaceable part but you may need to remove the freezer door to do that. The old tube should come out the bottom near the hinge area. The new tube is then pushed up inside the same hole. There is usually a plastic conduit in the door for the plastic tube to follow. Here is the part number I found for the new plastic tube.
W10277960 about $42 to $45 depending on part store.
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